Overview
Opportunity for a Specialist position in the SelectOne ecosystem.
This role supports clients at the beginning of their journey in Select, with income ranges of R$7.000,00 a R$15.000,00 or investments of R$100.000,00 a R$300.00,00. Work is fully remote, delivering a premium digital experience with a focus on convenience, efficiency, and human proximity. The model includes up to 1500 clients.
Responsibilities
- Provide digital-only customer support and engagement (chat/video/app).
- Inform clients about the Select portfolio, presenting benefits and differentials of the segment.
- Conduct consultative sales of low-complexity products across credit, investments, and insurance.
- Collect and update data.
- Resolve customer demands remotely.
- Maintain familiarity with digital solutions focused on the organization’s ecosystem.
Requirements
- Advanced knowledge of customer experience.
- Experience in sales and proficiency in using digital tools.
- CPA 10 (obligatory).
- Experience applicable to remote customer service.
- Ability to work with digital service channels, customer journey, and financial products.
Compensation & Benefits
- Variable pay (PLR + RV)
- Medical and dental assistance
- Meal and food allowance
- Complementary retirement
- Life insurance
- Childcare allowance
- Gympass or Totalpass
- Transportation voucher
- Program Nascer
- Be Healthy program to encourage healthier habits
- PAPE – Programa de apoio pessoal especializado
Location
Brazil