Finance Analyst, FinOps AR

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Posted Oct 8, 2026

Remote · US · ask about Worldwide Full Time

$66.9K – $117.1K/yr

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Overview

This role requires candidates to currently possess and maintain an active TS/SCI security clearance with polygraph. The position also requires opting into a commensurate clearance for each government agency for which work is performed.

The organization’s Finance Operations team is responsible for strategic customers’ payables and receivables, supporting on-time, accurate payments, billings, and collections on behalf of North America Retail.

The Finance Analyst will work directly with strategic Government customers and internal billing, sales, and finance teams to coordinate timely revenue collection. The role includes owning customer relationships and providing day-to-day support to enable timely payments, while analyzing customer payment data to drive process improvements and eliminate root-cause defects within existing systems.

Responsibilities

Systemically intake, escalate, and triage customer payments (payables and billings), contacts, and issues, and follow through to resolution, including executive-level communication.
Recognize escalation trends and identify underlying defects and root causes.
Partner with and influence upstream and downstream teams.
Meet or exceed monthly collections goals.
Use data from numerous databases and internal tools (including Excel, SQL, or other data management systems) to perform reporting and analysis.
Communicate directly with customers to resolve invoice and billing discrepancies and ensure timely and accurate payment.
Work across US time zones as needed.

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Key Job Responsibilities

Serve as the single point of contact for all collections-related tasks for AWS strategic Government customers.
Understand the end-to-end relationship with customers and proactively manage past due balances.
Create statement of accounts, communication plans, and SOPs for specific customer accounts.
Report collections key metrics on a daily, weekly, and monthly basis.
Create and share root cause analysis and write documents for dive deep sessions.
Escalate to senior leadership key issues that could impact collections.
Deliver on multiple data requests and participate in process improvement workshops.
Manage highly ambiguous situations and communicate effectively with multiple stakeholders.

Qualifications

Basic Qualifications

3+ years of tax, finance, or a related analytical field experience.
Ability to communicate effectively with Senior Government Officials in a collections-type role.
Current, active US Government Security Clearance of TS/SCI with Polygraph.

Preferred Qualifications

Experience identifying, leading, executing opportunities to improve, automate, standardize, or simplify finance or business tools and processes.
4+ years of applying key financial performance indicators (KPIs) to analyses.
Demonstrated ability to use analytical tools to quantify work volume, drive prioritization, and support data-driven decision making.
Intermediate SQL skills for querying and analyzing data.

Compensation & Benefits

Base salary range: $66,900.00 - $117,100.00 USD annually.
Package may include sign-on payments and restricted stock units (RSUs). Final compensation is determined based on factors including experience, qualifications, and location.
Comprehensive benefits may include: health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line), Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage, 401(k) matching, paid time off, and parental leave.