Overview
A remote web design and development agency headquartered in the United States is seeking a full-time Finance and Operations Analyst to support financial visibility, forecasting discipline, and decision support during a period of rapid growth. This role involves working directly with ownership and a fractional CFO to maintain accurate financial models, clean reporting, and keep leadership informed for controlled and confident scaling.
Responsibilities
Financial Modeling and Forecasting
- Maintain and update all financial models using Google Sheets
- Build and improve forecasts for revenue, margin, cash flow, and EBITDA
- Update assumptions weekly or monthly based on sales and churn data
- Run scenario models and present impacts to leadership
- Track runway and financial safety thresholds across the business
Reporting and Variance Analysis
- Produce monthly actual vs forecast variance reports
- Analyze trends in revenue, cost, margin, and utilization
- Prepare dashboards showing performance against targets for leadership
- Identify early warnings when margins decline or costs increase
- Provide clear summaries explaining financial outcomes
Unit Economics and Profitability
- Calculate and maintain customer acquisition cost (CAC), lifetime value (LTV), payback period, and service line economics
- Break down profitability for projects and retainers
- Detect margin erosion early and propose corrective actions
- Assist in defining pricing and hiring triggers based on data
Hiring and Capacity Planning
- Build and update headcount capacity models
- Identify hiring needs and financial impacts of timing
- Support workforce planning for project managers, developers, account executives, sales development representatives, and contractors
Financial Operations Support
- Integrate data from QuickBooks, Salesforce, and JustWorks
- Collaborate with the bookkeeper to ensure clean financial inputs
- Develop templates and systems to automate reporting over time
- Prepare materials for quarterly planning and leadership reviews
Success Metrics
- Real-time financial visibility
- Forecast accuracy within 5% to 10%
- Leadership receives weekly and monthly insights rather than raw data
- Data-driven hiring and spending decisions
- Improved profitability through early issue detection
- Development of a 3 to 5 year plan to scale toward $10 million in revenue
Required Skills and Experience
- Strong experience in financial modeling and forecasting
- Advanced proficiency with Google Sheets or Excel
- Experience analyzing profit and loss statements, cash flow, and margins
- Ability to create scenario models and clearly explain assumptions
- Experience with QuickBooks, Xero, or similar accounting software
- Strong communication skills with ability to summarize insights clearly
- Comfortable working with leadership in a fast-paced environment
- Previous experience in a services or agency business is a plus
Tools Used
- Google Sheets
- QuickBooks
- Salesforce Starter
- Looker Studio or similar business intelligence tools
- JustWorks
Location
- Remote (United States headquartered)
Application Instructions
Please submit:
- Resume
- Examples of anonymized financial models you have built
- A short video or written summary describing your approach to forecasting and variance analysis