Financial Control and Reconciliation Officer

Overview

This is a remote position.

The organization’s Revenues Team provides the financial control function for 4 local authorities contracts on the NEC system. The role specifically supports financial reporting and reconciliations for Council Tax, Business Rates, and Housing Benefits.

The main objective is to reconcile the Revenues & Benefits systems and produce financial reports and reconciliations, including direct debit payment files.

Responsibilities

• Reconcile systems between the Revenues and Benefits applications.
• Reconcile cash and Payments/Refunds interfaces.
• Calculate and complete Government Returns received from DCLG, DWP and CIPFA, including CTB1, QRC, Subsidy, and NNDR 1, 2 and 3 and CIPFA Returns, as per client requirements.
• Reconcile data held on Revenues and Benefits applications to clients’ financial systems.
• Interrogate systems to resolve reconciliation issues.
• Investigate unidentified payments and allocate accordingly.
• Raise and receive purchase orders and handle queries related to purchase orders.
• Provide regular and ad hoc management information/statistics for reporting purposes.
• Manage stopped and returned cheque processes.

Requirements

• Educated to GCSE level or equivalent with a minimum 5 grades A–C or levels 9–4, including English and Maths.
• Experience/understanding of meeting targets and developing own performance.
• Good use of IT systems and applications including Word, Excel, Access, etc.
• Excellent verbal and written communication skills.
• Strong analytical skills with a high level of attention to detail.
• Good organization and planning skills.
• Previous experience providing good customer service and the ability to problem-solve.
• Experience working as part of a team to achieve departmental objectives.
• Ability to adapt to changing situations.