Financial Solutions Registered Representative

Overview

This role provides financial education to plan participants regarding multiple investment and financial vehicles. Guidance focuses primarily on qualified retirement plan administration, including support with tools and services and explanations of how plan provisions can affect participant decisions.

Responsibilities

• Handle inbound calls and provide financial education to plan participants.
• Answer complex questions regarding investment and payment options available to participants.
• Offer guidance on appropriate tools and services.
• Provide information and guidance on the effects of plan distributions, loans, investment choices, and other specific plan rules.
• Work independently to troubleshoot and research issues, and develop solutions.
• Process transactional support for plan participants.
• Focus guidance on qualified and non-qualified retirement plan benefits.

Requirements

• Possess FINRA Series 6 License.
• Ability to obtain the FINRA Series 63 License within 6 months of employment.
• Be a US Citizen (this role provides support to the federal government and/or federal government contractor).
• Demonstrate Defined Contribution, Mutual Fund, and College Savings Plan experience.
• Have experience in customer service, and/or financial services.
• Be detail oriented and well-organized.
• Ask relevant probing questions to assess customer needs.
• Use data to persuade and influence customers to objectively guide them.
• Demonstrate active listening to understand both articulated and unarticulated needs.

Preferred Qualifications

• None stated.

Compensation & Benefits

• Salary Pay Range:
  • Minimum: 50,000.00 USD
  • Maximum: 60,000.00 USD
• Additional total rewards package includes health, dental, and vision coverages starting Day One.
• Wellbeing programs.
• Retirement plans with contribution matching.
• Generous time off.
• Parental leave.
• Continuing education.
• Career growth opportunities.

Location

• Virtual interviews are conducted on video.
• May require occasional travel to one of the organization’s physical office locations.

Hiring Process & Background Checks

If offered employment, successful completion of a background check consistent with employment policies is required. Background checks may include some or all of the following based on the nature of the position:

• SSN/SIN validation
• Education verification
• Employment verification
• Criminal check
• Search against global sanctions and government watch lists
• Credit check
• Drug test
  You will be notified during the hiring process which checks are required by the position.

Equal Opportunity & Accessibility

• Equal Employment Opportunity employer; does not discriminate based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law.
• Provides reasonable accommodations for the hiring process to persons with disabilities.

Authorization to Work

Applicants must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the Employing Country.

Disclaimer

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job to other entities, including but not limited to subsidiaries, partners, or purchasers of business units.