Financial Systems Analyst

Overview

This role serves as a bridge between finance, business operations, and technology. The Financial Systems Analyst translates complex financial and operational needs into scalable, efficient system solutions that support business growth and operational excellence.

Responsibilities

• Provide functional support for finance applications and related business processes, working with IT to resolve production issues efficiently.
• Perform root-cause analysis for system, billing, accounting, interface, and data issues, coordinating corrective actions promptly.
• Support financial reconciliations and monitor data integrity across upstream and downstream systems.
• Assess operational and financial impacts of incidents, defects, system changes, and releases to help minimize disruption.
• Identify recurring issues and recommend sustainable system or process improvements to enhance operational efficiency.
• Support SAP S/4HANA GRC access monitoring, periodic access reviews, and remediation activities to ensure compliance with internal controls.
• Partner with business leaders to understand strategic objectives and translate them into clear, measurable requirements.
• Facilitate workshops, interviews, and documentation efforts to develop and maintain business requirement documents and process flows.
• Ensure alignment between business needs and platform capabilities across SAP, data analytics, and other systems.
• Identify gaps in business processes and recommend automation or process improvements.
• Collaborate with platform owners and product managers to translate business needs into user stories and acceptance criteria in Jira or similar tools.
• Participate in backlog grooming, sprint planning, and prioritization sessions to ensure release readiness.
• Serve as the primary liaison between finance stakeholders and technical teams to support effective communication and collaboration.
• Develop and execute comprehensive end-to-end testing scenarios, including positive, negative, reconciliation, and downstream validation tests.
• Participate in User Acceptance Testing (UAT), document results, and support defect resolution prior to deployment.
• Validate financial transactions across integrated systems to ensure accurate reflection in reporting and accounting processes.
• Conduct post-release validation and collaborate with business owners to confirm success metrics and user adoption.

Requirements

• Bachelor’s degree in Information Systems, Accounting, Finance, Business Administration, or a related field.
• 5 to 10 years of experience as a Financial Systems Analyst or similar role within a technology-driven organization.
• Minimum of 5 years of operational accounting experience and experience as an SAP Finance key user.
• Proven experience in project management, financial systems integration, and cross-functional program delivery.
• Experience developing business requirements, functional specifications, test cases, and release plans.
• Knowledge of Agile frameworks, user story creation, backlog management, and grooming processes.
• Strong organizational skills and stakeholder management capabilities.
• Proficiency with project management tools such as JIRA, Confluence, and Zephyr.
• Excellent written and verbal communication skills.

Preferred Qualifications

• Experience with SAP S/4HANA Finance, BRIM, RAR, CABS, or comparable ERP/billing platforms.
• Experience with data analytics, reporting, customer lifecycle management, and telecommunications industry knowledge.

Compensation & Benefits

• Competitive salary and comprehensive health benefits including medical, dental, and vision coverage.
• Life insurance and employee assistance programs.
• Retirement plans with company matching contributions.
• Paid time off and holidays.
• Opportunities for professional development and career growth.
• Flexible work arrangements, including remote and hybrid options, depending on role and business needs.

Location

• Remote and hybrid options available, depending on role and business needs.

Equal Opportunity

The organization is an Equal Opportunity Employer committed to fostering an inclusive environment. It does not discriminate based on race, color, religion, gender, national origin, age, disability, veteran status, or any other protected characteristic. Reasonable accommodations are available for applicants and interviewees upon request.