Functional Process Leader - Financial Planning & Analysis (FP&A)

Overview

This role owns global service delivery performance for Financial Planning & Analysis (FP&A) processes within Global Business Services (GBS), ensuring high-quality, accurate, and efficient execution across outsourced and retained operations.

The Functional Process Lead is accountable for operational delivery, vendor performance, and stakeholder alignment for FP&A activities, ensuring execution aligns with global process standards established by the Corporate Finance Global Process Lead (GPL), while meeting function-specific planning, reporting, and analytical requirements.

This position serves as the primary interface between Corporate Finance leadership, outsourced delivery partners, and GBS teams for FP&A service delivery.

Reports to the Corporate Finance Global Process Lead and operates within the strategic framework defined by the GPL.

Responsibilities

• Serve as the primary global interface between Corporate Finance stakeholders (CFO, finance leadership, and business unit planning teams), GBS, and outsourced delivery partners to ensure alignment with functional priorities and reporting requirements
• Own end-to-end global service delivery performance for FP&A processes, ensuring consistent, high-quality execution across delivery teams
• Translate functional business requirements into operational delivery plans aligned with global process standards and governance frameworks defined by the GPL
• Lead daily and weekly operating cadence globally, managing volume, quality, throughput, and delivery performance across outsourced and retained teams
• Own and enforce SLA and KPI performance, including forecast accuracy, budget cycle timeliness, management reporting turnaround, and variance analysis quality; proactively identify risks and escalate issues to the GPL with root cause analysis and corrective action plans
• Own delivery of the planning and reporting calendar, ensuring budget, forecast, and management reporting cycles are executed on time and to the required standard across all geographies
• Act as the primary escalation point for service delivery issues related to FP&A processes, ensuring timely resolution of data quality issues, reporting delays, and analytical exceptions
• Own vendor service delivery outcomes for FP&A, including SLA performance, quality, and accuracy, ensuring outsourced operations meet functional standards
• Support demand forecasting and capacity planning, aligning resources with planning cycle peaks and proactively escalating risks to the GPL
• Maintain structured exception management and escalation frameworks aligned with global governance standards
• Identify opportunities for process improvement, reporting automation, and standardization; partner with the GPL and Process Excellence teams to prioritize and implement enhancements
• Support transition, stabilization, and post-Day 1 onboarding activities for new scope migrations into GBS or outsourced environments

Requirements

• Deep subject matter expertise in FP&A, including strong understanding of budgeting, forecasting, long-range planning, management reporting, variance analysis, and business partnering practices
• Strong understanding of financial reporting requirements and planning cycle management across multiple geographies and business units
• Proven experience managing global or multi-entity service delivery environments with an FP&A or finance reporting focus
• Expertise in KPI and SLA performance management within an FP&A context, including forecast accuracy, budget cycle timeliness, reporting turnaround, and data quality metrics
• Experience managing outsourced or hybrid retained-vendor delivery models within an FP&A or finance function
• Strong stakeholder management skills, with the ability to engage senior functional leaders including CFOs, Finance Directors, and business unit planning leads, and influence outcomes
• Ability to manage complexity across geographies, entities, and planning cycles with varying business unit requirements
• Experience supporting or driving process improvements, including automation of reporting workflows, planning tool implementations, and standardization of FP&A processes
• Strong analytical, organizational, and problem-solving capabilities with high attention to detail
• Excellent communication and interpersonal skills to collaborate effectively across business, GBS, and vendor teams

Minimum Work Experience

• Typically 10 or more years of increasing responsibility and complexity within FP&A, Financial Reporting, or Corporate Finance functions
• 3 or more years in an operational leadership or delivery management role
• Experience managing third-party outsourced providers in SLA-based environments required

Preferred Qualifications

• Typically a Bachelor's Degree or global equivalent in Finance, Accounting, or a related discipline
• Advanced degree or professional certifications (CPA, CFA, CIMA) strongly preferred

Compensation & Benefits

• Posted salary range: $131,056 - $204,777 (expected starting base salary range for an employee new to the role to be fully proficient)
• This position is eligible for a bonus not reflected in the posted range.
• Other benefits available include:
  • Medical, Dental and Vision Coverage
  • 401K Plan with Company Match
  • PTO (or sick leave if applicable)
  • Paid Parental Leave
  • Income Protection
  • Work Life Assistance Program
  • Flexible Spending Accounts
  • Educational Benefits
  • Worldwide Scholarship Program and Volunteer Opportunities

Location & Travel

• Travel typically less than 20%
• Office environment
• No special physical demands required