Global Payroll Manager

Overview

This role oversees global payroll operations, including direct responsibility for U.S. and Canada payroll and oversight of international payroll delivered through a global vendor. Support for additional countries may be added as payroll operations expand under the organization’s entity structure.

The position ensures accurate, timely, and compliant payroll processing in a complex, multi-entity environment, while driving vendor performance, process consistency, and continuous improvement. The payroll manager partners closely with People and Finance teams and external providers to deliver a seamless, scalable payroll experience as the organization continues to grow.

Responsibilities

Payroll Operations & Processing

• Own end-to-end payroll processing for designated entities, including both semi-monthly and bi-weekly payroll cycles.
• Ensure accurate and timely processing of salaries, wages, bonuses, commissions, and benefits, including appropriate application of deductions and tax withholdings.
• Validate, reconcile, and audit payroll data, proactively identifying and resolving discrepancies.
• Lead year-end payroll activities, including quarterly and annual tax reconciliations, W-2 preparation, and related filings.
• Partner with People and Finance teams to align payroll inputs, reporting, and downstream impacts.

Compliance & Tax Administration

• Ensure compliance with all federal, state, local, and applicable international payroll regulations.
• Manage payroll tax setup and registrations across jurisdictions, including support for new state or country expansions.
• Monitor regulatory changes and assess impact to payroll processes, ensuring timely implementation.
• Partner with external agencies and internal stakeholders to resolve payroll tax and compliance issues.

Employee & Stakeholder Support

• Serve as a trusted point of contact for payroll-related inquiries, including compensation, taxes, and time tracking.
• Resolve complex or escalated payroll issues with a high degree of accuracy, judgment, and discretion.
• Partner with People and Finance teams to proactively address payroll-related issues and improve the employee experience.

Systems, Reporting & Vendor Management

• Oversee relationships with payroll providers, ensuring service delivery, accuracy, and compliance across domestic and international payrolls.
• Act as the primary point of contact for global payroll vendors, coordinating issue resolution and continuous improvement.
• Partner with HRIS and Finance teams to maintain data integrity across systems and ensure seamless integration of payroll inputs and outputs.
• Prepare, analyze, and deliver payroll reporting to support business and financial decision-making.
• Support system enhancements, implementations, and process automation initiatives to improve scalability and efficiency.

Continuous Improvement & Projects

• Identify and drive process improvements to enhance accuracy, efficiency, and scalability of payroll operations.
• Support and lead payroll-related initiatives, including process standardization, policy updates, and regulatory changes.
• Contribute to broader People and Finance initiatives where payroll plays a critical role.

Requirements

• Deep knowledge of U.S. payroll regulations, tax laws, and compliance requirements; familiarity with international payroll and vendor-supported models.
• Strong analytical and problem-solving skills with high attention to detail and accuracy.
• Ability to manage multiple payroll cycles and deadlines in a complex, multi-entity environment.
• Experience with payroll systems and HRIS platforms (e.g., Workday), including reporting, data validation, and integrations.
• Strong communication and stakeholder management skills; ability to partner effectively with People, Finance, and external vendors.
• Advanced Excel skills and experience working with large datasets and reconciliations.
• Ability to handle sensitive and confidential information with discretion.

Preferred Qualifications

• Certified Payroll Professional (CPP) or similar certification.
• Experience supporting multi-entity and/or multi-state payroll environments.
• Canada payroll experience.
• Experience working with or overseeing global payroll vendors or international payroll operations.
• Experience operating in a high-growth or evolving environment, including exposure to process improvements, system changes, or organizational scaling efforts.

Education & Experience

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field (or equivalent practical experience).
• 7+ years of progressive payroll experience, including ownership of end-to-end payroll processing.

Compensation & Benefits

• Expected salary range: $100,000 - $130,000 USD per year for full time team members.

Benefits & Perks (US Full Time Employees)

• Paid Time Off (PTO) and Company Paid Holidays
• 100% Employer paid medical, dental, and vision insurance plan options
• Health Savings Account and Flexible Spending Accounts
• Bi-weekly HSA employer contribution
• Company paid Short-Term Disability and Long-Term Disability
• 401(k) Retirement Plan, with Company Match

Location

• Remote within the United States (100% of work performed in a remote office environment).
• Travel: less than 10% travel requirements; occasional planned travel may be required.
• Physical demands: ability to use keyboards and other computer equipment.

Mandatory Employer Disclosures

• Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
• Notice to Connecticut applicants: The employer may require applicants to submit to a urinalysis drug test in connection with an application for employment.
• Notice to Arizona, Georgia, Indiana, and North Dakota applicants: The employer complies with applicable laws prohibiting smoking in and around places of employment.
• Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
• Notice to Rhode Island applicants: The employer complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. The employer is also subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
• Notice to Maryland applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.

Additional Information

• Equal opportunity employer.
• This role does not sponsor work visas at this time.