Install Biller 1

Overview

This role supports billing operations for Allegion Access Technologies, a provider recognized for the manufacturing, installation, and servicing of automatic doors. As the service business grows, the position involves creating and processing standard invoices, ensuring required documentation is complete, and following established policies and escalation paths.

Responsibilities

• Independently create standard invoices and attach required supporting documents in accordance with established SOPs, checklists, and data entry standards.
• Identify rule-based exceptions (e.g., input errors or missing documentation).
• Correct obvious clerical errors within tightly defined policies.
• Document and escalate missing documentation, contractual ambiguity, or high-value/complex exceptions to a Level 2/3 biller or supervisor.
• Respond to basic customer and branch requests related to billing paperwork.
• Use ERP systems, document management tools, email, and entry-level spreadsheets to process low-risk transactions and manage daily workflows.
• Meet defined turnaround times for standard transactions (SLAs) and comply with team-defined productivity targets while maintaining high invoice accuracy.
• Maintain strict confidentiality awareness and follow disclosure rules and protocols.
• Establish and maintain professional working relationships with customers and others involved in the billing process, recognizing confidentiality issues and protecting sensitive information from inappropriate disclosure.
• Perform other reasonable related duties as assigned by the immediate supervisor or manager.

Schedule

• Monday–Friday: 8:00 am–4:30 pm EST (30-minute lunch) or 8:00 am–5:00 pm EST (1-hour lunch)

Requirements

• 0 years of billing, finance, or administrative experience required (internships or related clerical roles are acceptable).
• Ability to obtain a Connecticut Notary License/Certificate is required.
• Basic computer literacy, including entry-level spreadsheet skills, email management, and the ability to learn basic ERP system navigation and document management tools.
• Strong attention to detail and the ability to follow checklists and SOPs to prevent repeated mistakes and reduce routine rework.
• Clear, concise, and professional written and verbal communication with customers, peers, branch staff, and supervisors.
• Basic awareness of common customer billing rules, including an understanding of billing’s role in revenue collection, cash flow, and customer satisfaction.
• Understands the cost of errors and the importance of proper escalation paths.
• Receptive to feedback, proactive in asking and clarifying questions, and cooperative with colleagues to resolve routine issues.
• Dependable in meeting assigned activities with timely follow-through.

Preferred Qualifications

No preferred qualifications were listed.

Compensation & Benefits

• Expected Base Salary Range: $35,300 to $50,000
• Compensation will be determined based on experience and other factors permitted by law.

Benefits include:

• Health, dental, and vision insurance coverage
• Competitive Paid Time Off
• 401K plan with a 6% company match and no vesting period
• Health Savings Accounts (Tax-advantaged)
• Flexible Spending Accounts (Tax-advantaged)
• Disability Insurance (Short-Term and Long-Term), paid for by the employer
• Life Insurance (Term life coverage) with the option to purchase supplemental coverage
• Tuition Reimbursement
• Voluntary Wellness Program (wellness activities completed to earn monetary rewards)
• Employee Discounts through Perks at Work
• Community involvement and opportunities to give back
• Opportunities to leverage strengths through CliftonStrengths assessment & coaching

Location & Work Arrangement

• Remote with occasional on-site visits as needed based on the role
• Remote location: Connecticut

Work Authorization

Qualified candidates must be legally authorized to be employed in the United States.

The employer does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.

Additional Information

This position’s remote schedule is currently structured as described above, and there are no plans to change it; however, the employer reserves the right to make changes to the remote schedule as needed at the company’s discretion.