Insurance Payables Specialist

Overview

This role supports accurate and timely processing of carrier payments, direct bill commission transactions, premium payable reconciliations, and related accounting services. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities while maintaining accuracy and strong customer service.

Responsibilities

• Process agency-billed premium payments to insurance carriers accurately and within established deadlines.
• Review carrier invoices and statements to verify payment amounts and supporting documentation.
• Monitor and manage assigned carrier relationships and payment responsibilities.
• Coordinate and process return premium transactions as needed.
• Ensure compliance with agency accounting controls and audit requirements.
• Reconcile premium payable accounts and carrier statements.
• Research and resolve discrepancies involving premium balances, carrier billings, commissions, and payment application issues.
• Investigate aging payable items and work with internal teams and carrier partners to clear outstanding balances.
• Maintain accurate records of payment activity, adjustments, and resolutions.
• Process and apply direct bill commissions received from carriers.
• Review downloaded commission data and validate accuracy before posting.
• Research missing, duplicate, or incorrect commission transactions.
• Assist with system enhancements and automation initiatives related to commission processing.
• Use Epic to research policies and billing activity, process carrier payments, apply commissions, create and manage activities and workflows, and maintain accurate client and financial records.
• Ensure documentation is completed and maintained in accordance with agency standards.
• Communicate with carriers regarding payment status, discrepancies, billing concerns, and commission issues.
• Partner with Client Service Teams to resolve premium accounting questions and outstanding transactions.
• Provide timely responses to internal and external inquiries.
• Support department initiatives and cross-functional projects.
• Prepare reports related to premium payables, outstanding balances, and aging items.
• Follow all agency, carrier, regulatory, and accounting compliance requirements.
• Maintain confidentiality of financial and client information.
• Serve as a backup for other accounting roles, as applicable.
• Perform additional duties as assigned.

Requirements

• High school diploma or GED required.
• Associate or bachelor’s degree in accounting, Finance, or related field preferred.
• 2 or more years of accounting, accounts payable, insurance accounting, or agency accounting experience preferred.
• Experience with Applied Epic and Ascend is a plus.
• Understanding of insurance billing processes, premium accounting, and carrier payment procedures.
• Strong analytical and problem-solving skills.
• Strong oral and written communication and solid interpersonal skills; communicates effectively with internal and external clients.
• Ability to work collaboratively, be a team player, and maintain a positive attitude.
• Proficiency in Microsoft Excel and Microsoft Office Suite.
• Strong organizational and time management skills.
• Ability to prioritize work in a deadline-driven environment.
• Flexibility and creative problem-solving skills under pressure.
• Ability to work independently while collaborating effectively with team members.
• Contributes to team efficiency by sharing knowledge and best practices.

Compensation & Benefits

• Base salary range: $60,000 to $70,000 annually, depending on experience.
• Individual compensation will also be determined based on a variety of factors, including skills, education, and internal equity.