Overview
This role is for a hands-on Manager, Deployment Team – Accounting Solutions to lead and grow the implementation team and oversee successful onboarding and deployment of the organization’s platform across a growing portfolio of clients.
The organization is seeking candidates who are based near the New York City or San Francisco offices, or who are open to relocating. The role is also open to remote candidates based anywhere in the United States. A hybrid schedule brings office-based team members together in person on Tuesdays and Thursdays, plus one additional flexible day each week. Some roles may spend more time in the office depending on team needs.
Responsibilities
- Lead and manage the Implementation team, providing guidance, support, and performance feedback.
- Oversee client implementations from kickoff to go-live, ensuring timely and successful onboarding experiences.
- Develop and optimize implementation processes, workflows, and documentation across the team.
- Collaborate with cross-functional partners (Product, Engineering, Customer Success) and key client stakeholders to define and execute project plans.
- Analyze client business processes to configure effective solutions.
- Oversee data migration, reconciliation of large data sets, and integration with external systems.
- Facilitate technical connections between client environments and the organization’s integration partners.
- Identify risks or roadblocks early, and implement proactive solutions to keep projects on track.
- Maintain clear, consistent documentation and reporting for both internal stakeholders and clients.
Requirements
- 7+ years of experience in accounting, audit, advisory, or related customer-facing roles.
- 3+ years of people management experience, including hiring, developing, and leading high-performing teams within an implementation, professional services, or accounting function.
- Proven experience in accounting and finance and working with ERP systems such as NetSuite, SAP, QuickBooks, Sage, or Oracle.
- Strong project management and organizational skills, with the ability to juggle multiple priorities.
- Excellent interpersonal and communication skills, including collaborating across technical and non-technical teams.
- Ability to thrive in fast-paced, startup environments, with a sharp eye for detail and process improvement.
- Experience with SaaS revenue recognition and ASC 606 is a strong plus.
Compensation & Benefits
- Expected base salary range varies by location:
- Tier A: $150,000 – $200,000
- Tier B: $135,000 – $180,000
- Tier C: $129,000 – $172,000
- Final compensation within the applicable range will depend on skills, experience, qualifications, and the scope of the role.
- This role is also eligible for equity and benefits.
Location
- Primarily near New York City or San Francisco offices, or open to relocating.
- Remote candidates based anywhere in the United States are also eligible.
- Hybrid schedule: in-person Tuesdays and Thursdays, plus one additional flexible day each week (some roles may require more office time depending on team needs).