Operational Business Management, Manager

Overview

This role supports operational financial planning, resource forecasting, and workforce management activities to help ensure operational efficiency and financial discipline within Global Development Operations. Responsibilities include supporting budget forecasting, hiring plan management, and resource capacity planning, along with providing operational analyses and insights to ensure resources are effectively staffed, deployed, and managed in alignment with portfolio priorities, organizational goals, and budgetary targets.

Responsibilities

• Partner with Global Development Operations (GDO) and cross-functional stakeholders (Finance, HR, IT, and allied functions) to support budget planning, forecasting, resource management, and operational planning aligned with portfolio priorities, business goals, and financial targets.
• Track and manage GDO functional and non-resource budgets, identifying key cost drivers, efficiency opportunities, and variances versus plan.
• Contribute analyses and recommendations to support investment prioritization, operational trade-offs, and business planning.
• Support resource capacity planning across the clinical portfolio, including employees, contingent workers, and functional service providers.
• Manage workforce forecasts, hiring plans, and resource allocation models to meet portfolio demand and organizational priorities.
• Monitor resource demand, staffing levels, and hiring progress; identify and escalate risks, constraints, and gaps.
• Drive alignment between resource supply and portfolio demand in response to evolving business needs.
• Collaborate with internal and external partners to ensure accurate and effective budget and resource management processes.
• Identify and implement opportunities to improve operational efficiency, forecasting accuracy, resource utilization, and business processes across the clinical trial ecosystem.

Requirements

Basic Qualifications

• Doctorate degree
  OR
• Master’s degree and 2 years of Business Operations / Workforce & Financial Planning experience
  OR
• Bachelor’s degree and 4 years of Business Operations / Workforce & Financial Planning experience
  OR
• Associate’s degree and 8 years of Business Operations / Workforce & Financial Planning experience
  OR
• High school diploma / GED and 10 years of Business Operations / Workforce & Financial Planning experience

Preferred Qualifications

• 5+ years of experience in budget planning, resource management, workforce planning, operations management, or business operations within the pharmaceutical, biotechnology, healthcare, or related industry.
• Experience supporting budget planning, forecasting, variance analysis, and resource capacity management in a matrixed organization.
• Knowledge of clinical development operations, portfolio planning, and resource management processes.
• Proficiency with data visualization, reporting, and planning tools (e.g., Power BI, Tableau, Excel, SAP, Anaplan, or similar platforms).

Compensation & Benefits

• The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on factors including relevant skills, experience, and qualifications.
• In addition to base salary, a Total Rewards Plan (based on eligibility) may include:
  • Health and welfare plans for staff and eligible dependents
  • Financial plans with opportunities to save towards retirement or other goals
  • Work/life balance and career development opportunities
  • Employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models where possible (refer to the Work Location Type in the job posting to see if this applies)

Location

United States (excluding Puerto Rico).

Additional Information

• Application deadline: The organization does not have an application deadline for this position; applications will continue until a sufficient number are received or a candidate is selected.
• Sponsorship: Sponsorship for this role is not guaranteed.