Payroll Administrator

Overview

Working as part of a collaborative team, this role involves supporting all aspects of payroll administration—processing monthly payroll changes, resolving queries, and contributing to reporting, compliance, and continuous improvement.

Responsibilities

• Support the accurate and timely processing of monthly payrolls, including new starters, leavers, salary changes, overtime, bonuses, commission, and statutory payments.
• Maintain accurate payroll records and ensure all changes are processed correctly and within deadlines.
• Act as a point of contact for payroll queries, providing helpful and timely support to colleagues and managers.
• Investigate and resolve payroll discrepancies, including queries relating to tax, National Insurance, pensions, and deductions.
• Support payroll reconciliations, reporting, month-end and year-end activities, including P60s and audits.
• Ensure payroll processes comply with HMRC requirements, statutory legislation, pension regulations, and data protection standards.
• Maintain accurate employee information within payroll systems.
• Identify opportunities to improve payroll processes, controls, and ways of working.
• Support payroll projects, system enhancements, and ongoing process improvements.

Requirements

• Previous experience in payroll administration, with a good understanding of PAYE, National Insurance, statutory payments, and pensions.
• Experience using payroll software, alongside strong Microsoft Excel skills.
• Excellent attention to detail, numerical accuracy, and analytical skills.
• Strong organisational skills, including the ability to manage competing priorities and meet deadlines.
• Proactive approach to problem-solving and resolving queries.
• Strong communication and customer service skills, with confidence to support colleagues at all levels.
• Collaborative working style and ability to work effectively as part of a team.
• Commitment to maintaining confidentiality and handling sensitive information with care.

Preferred Qualifications

• Experience using Workday or working in a large, multi-site organisation.
• CIPP qualification or an interest in working towards one.

Compensation & Benefits

No compensation or benefits details were provided in the original job description.