Payroll Administrator

Overview

The organization is seeking a detail-oriented, service-minded Payroll Administrator to support U.S. and international payroll operations. This role helps ensure employees are paid accurately and on time while providing responsive support for payroll questions and maintaining high standards for data integrity, confidentiality, and compliance.

This position involves recurring payroll responsibilities in a fast-paced, evolving environment and requires partnering closely with People and Finance teams.

Responsibilities

• Assist with the regular processing of payroll for U.S. and international employees.
• Serve as a first point of contact for employee questions related to paychecks, taxes, deductions, direct deposit, garnishments, and other payroll matters.
• Provide timely, accurate, high-quality customer service while resolving payroll questions and issues.
• Review and audit payroll data, including hours worked, pay rates, deductions, and other employee information, to identify and correct discrepancies.
• Support payroll-related onboarding and offboarding activities.
• Maintain accurate employee payroll records and protect data integrity across HRIS and payroll systems.
• Assist with payroll adjustments, corrections, off-cycle payments, and other special payroll requests as needed.
• Support compliance with applicable federal, state, local, and international payroll requirements.
• Partner with People and Finance teams to investigate and resolve payroll discrepancies.
• Support year-end payroll activities, including W-2 distribution and related employee communications.
• Maintain organized documentation and contribute to continuous improvement of payroll processes and controls.

Requirements

• 1–3 years of customer service, payroll, HR operations, accounting operations, or related experience.
• Basic knowledge of payroll processes and terminology, including taxes, deductions, garnishments, direct deposit, and payroll adjustments.
• Strong attention to detail, accuracy, and follow-through.
• Excellent written and verbal communication skills with a solutions-focused approach.
• Ability to handle sensitive and confidential employee information with discretion.
• Proficiency in Microsoft Excel; ability to learn payroll, HRIS, and other business systems quickly (advanced spreadsheet skills are a plus).
• Ability to manage multiple priorities, meet deadlines, and maintain consistent quality in a fast-paced environment.
• Associate’s or bachelor’s degree in Human Resources, Accounting, Business, or a related field is preferred.

Preferred Qualifications

• Advanced spreadsheet skills.
• Experience supporting payroll operations across U.S. and international populations.

Compensation & Benefits

• Base compensation range: $68,605–$80,000 annually (exact salary determined based on selected candidate’s location, qualifications, experience, and relevant skills).
• Additional compensation: All full-time roles are eligible for an equity package in the form of stock options.
• Benefits include health, vision & dental insurance for you and your family, flexible vacation policy, and generous parental leave.

Location

• Remote and hybrid work options are available depending on role and location, including a Chicago office where some roles require regular in-office presence.

Equal Opportunity

The employer is an equal opportunity employer and is committed to fostering a workplace where everyone feels welcome and respected, regardless of legally protected status.

Other Duties

Duties, responsibilities, and activities may change at any time with or without notice.

Application Note

In materials submitted, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation, and you will not be penalized for doing so.