Overview
This apprenticeship is a learning and support role within the India Payroll team in a fast-growing, global, remote-first organization. You will work with the Payroll Manager and the team to support day-to-day payroll operations, including managing the payroll inbox, ticket tracking, documentation, data entry, and Excel-based reporting.
No prior payroll experience is required—curiosity and attention to detail are the key starting points.
Programme Details
- Work Type: Apprenticeship
- Department: Finance
- Sub Department: Global Financial Services
- Duration: 6 months
- Shift timings: Monday - Friday, 10:30 AM - 7:30 PM IST
- Monthly Stipend: 35000 INR/Monthly
- Location: Remote - India
- Programme Start: November 2026
Responsibilities
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Payroll Inbox & Communication Support
- Monitor the India Payroll inbox, sort incoming requests, and route them to the right team member.
- Organize emails and maintain clear folders or labels to keep payroll correspondence easy to find.
- Draft routine acknowledgements and status updates for review before they are sent.
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Ticket Tracking & Follow-up
- Log, track, and update payroll tickets and requests, keeping statuses current.
- Follow up on open items with the team and relevant stakeholders to support timely completion.
- Note recurring query types and suggest ideas to improve FAQs and self-service resources.
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Analytics & Reporting
- Assist with Excel-based reports and trackers by preparing, formatting, and refreshing routine reports.
- Track ticket volumes, categories, and turnaround times, and assist with periodic reporting.
- Support data entry, clean-up, and validation of payroll-related trackers as directed.
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Process Documentation & Knowledge Management
- Create and maintain quick-reference guides, checklists, FAQs, and process documentation.
- Keep payroll shared files and knowledge repositories organized and up to date.
- Identify opportunities to simplify and standardize administrative processes.
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AI & Process Improvement
- Explore how AI-powered tools can improve administrative processes (e.g., drafting, summarizing, organizing information) and share ideas with the team.
- Support small process improvement initiatives as required.
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Coordination & Administrative Support
- Maintain trackers and follow up on action items to support timely completion of payroll activities.
- Coordinate with internal stakeholders across Payroll, People Operations, IT, and other teams as required.
- Provide day-to-day administrative support to the India Payroll team.
- Keep a training log reviewed regularly with your supervisor.
Requirements
- Bachelor’s degree in any stream (such as B.Com, BBA, BA, or B.Sc); recent graduates are welcome
- Strong attention to detail and accuracy
- Good written and verbal communication skills
- Comfort working with data, spreadsheets, and reports
- Basic to intermediate proficiency in Microsoft Excel or Google Sheets
- Strong organizational and follow-up skills
- Ability to handle employee information with confidentiality and discretion
- Interest in learning how AI tools can support administrative efficiency
- Willingness to learn, take guidance and feedback, and follow through on assigned tasks
- Ability to collaborate effectively with multiple teams and stakeholders
- Interest in building a career in Payroll, Human Resources, or Finance Operations
- No prior payroll experience required; training and ongoing guidance will be provided
Preferred Qualifications
No preferred qualifications were specified.
Compensation & Benefits
- Monthly stipend: 35000 INR/Monthly
- Structured onboarding and on-the-job learning with a named supervisor (Payroll Manager)
- Training in Excel and practical use of AI tools for administrative work
- All tasks are assigned and reviewed by the team; you do not independently own payroll activities
Location
Additional Programme Information
- This apprenticeship is time-bound under the Apprentices Act, 1961.
- Completing the programme carries no obligation of employment with the organization.
- An Equal Opportunity Employer statement applies, including voluntary demographic information for compliance with government recordkeeping and reporting.