Payroll & Benefits Specialist

Overview

This role involves managing and scaling global payroll and benefits operations across multiple countries. The Payroll and Benefits Specialist will coordinate with payroll vendors, benefits providers, and internal teams to ensure accuracy, compliance, and consistency. Reporting to the Director of People Success, this position focuses on reducing operational risk, improving processes, and supporting the broader HR team.

Responsibilities

• Global Payroll Coordination

  • Manage end-to-end payroll processes for US & Canada (semi-monthly), South Africa, Austria, UK (monthly), contractors, and Employer of Record (EOR) populations
  • Collaborate with Finance on payroll inputs such as commissions and bonuses
  • Oversee payroll vendors to ensure accuracy and timeliness
  • Maintain payroll records, audit trails, and reporting
  • Act as the primary contact for payroll-related inquiries

• Compliance & Tax Management

  • Handle state and local registrations, tax setup, and ongoing compliance
  • Work with vendors and agencies to resolve tax notices and discrepancies
  • Ensure compliance across jurisdictions during regional expansions

• Benefits & 401(k) Administration

  • Administer US benefits programs including medical, dental, and vision
  • Manage 401(k) plan administration, audits, and employee support
  • Support global benefits coordination as applicable
  • Serve as liaison between employees and benefits providers

• Contractor & EOR Oversight

  • Track contractor payments and ensure proper classification
  • Coordinate with EOR partners to maintain accurate payroll and compliance

• Process & Systems Management

  • Develop and maintain payroll calendars, documentation, and standard operating procedures
  • Implement process improvements across payroll and HR systems (including Rippling)

• Support audits, reporting, and system enhancements as needed

Requirements

• 4-7 years of in-house payroll and benefits management experience
• Strong multi-state US payroll experience required; global payroll exposure preferred
• Experience with HRIS and payroll software such as ADP, UKG, Ceridian, Paylocity, or similar; experience with Rippling is a plus
• Proven experience managing employee benefits programs and knowledge of benefits compliance regulations
• High attention to detail with emphasis on accuracy and compliance
• Strong written and verbal communication skills
• Ability to handle sensitive and confidential information with integrity
• Solid understanding of payroll and benefits regulations, including tax laws and deductions
• Ability to manage multiple priorities in a dynamic environment
• Excellent organizational and time-management skills

Compensation & Benefits

• Competitive base salary with opportunity for an annual bonus based on company and individual performance
• Employer-subsidized medical, dental, and vision coverage, including Employee Assistance Program (EAP) and supplemental benefits
• Self-managed paid time off and paid holidays
• 401(k) plan with matching program
• Remote work with reimbursements for work-related expenses
• Company-provided computer
• Paid volunteer program

Location

• Remote within the United States