Payroll Coordinator

Overview

The Payroll Coordinator processes payroll for assigned shows and serves as the primary point of contact for clients regarding payroll processing. This role requires strong payroll processing skills and may include both union and/or non-union payrolls.

Responsibilities

• Process incoming payroll, including breaking of timecards, in accordance with all applicable Federal, State, and Collective Bargaining Agreement regulations.
• Provide exceptional client service by addressing payroll production, tax-related issues, and resolving inquiries with prompt and effective problem-solving.
• Use and demonstrate proficiency in the payroll database system, including relevant programs such as invoice, batch, timecard editor, and reports like timecard verification, fringe, payroll history, cast list, and gross wages.
• Perform quality checks on payrolls to ensure correct entry per client-specific protocols, including deductions, manually calculated handling fees, and tax adjustments.
• Maintain accurate and organized files for each client/show in accordance with company policies and procedures.
• Build and maintain strong client relationships by actively responding to weekly questions and resolving payroll-related issues.
• Perform other related duties and projects as assigned.

Requirements

• Strong multi-level relationship-building skills to effectively interact with clients and team members.
• Excellent oral and written communication skills.
• Ability to work effectively toward both team and individual goals.
• Analytical approach to breaking payroll to ensure accurate and compliant processing.
• Sense of urgency in providing exceptional client service.
• Excellent time management skills to manage multiple tasks and meet deadlines.
• Proficiency with PC tools, including knowledge of relevant software and payroll database systems.
• Flexibility to adjust priorities to meet clients’ needs.
• Understanding of and commitment to staying informed about industry trends, concepts, products, practices, and financial arrangements.
• Ability to learn advanced payroll concepts and break payroll accurately.
• Willingness to work overtime as needed to meet payroll processing requirements.
• Minimum of 2 years’ experience in processing high-volume payroll (multi-state, entertainment union) for the entertainment industry preferred.
• Knowledge of I.A.T.S.E. locals, guilds, and contracts in the entertainment industry is preferred.

Special Work Conditions

• Sedentary: sitting most of the time, with brief periods of walking or standing.
• Some positions may involve exerting up to 15 lbs. of force occasionally and/or a negligible amount of force to lift, carry, push, or pull.

Compensation & Benefits

• Compensation: $25.00 - $30.00 per hour.
• Benefits (subject to eligibility requirements): comprehensive medical, dental, and vision coverage; 401(k) match; generous PTO; paid parental leave; health and wellness programs; tuition reimbursement; and employee discounts.

Location

• CA residents