Payroll Implementation Manager | United States

Overview

This role oversees successful payroll system implementation and payroll data migration for clients. You will lead and manage the end-to-end payroll implementation process—ensuring client data is accurately transferred, systems are properly configured, and the transition is seamless. Collaboration with internal teams and external stakeholders is required, including client guidance through setup and migration phases, plus ongoing support and training.

Responsibilities

• Project set-up: Coordinate with the onboarding team and clients to schedule and run kick-off meetings; deliver implementation materials. Create, maintain, and manage project plans for successful client rollouts.
• Client and project management: Participate in project review calls (internal and external). Coordinate project streams and manage changes to scope and delivery schedules.
• Payroll process requirements: Define and set up agreed client payroll processes, including payroll and data requirements. Ensure each client payroll calendar is managed timely and effectively.
• Documentation: Maintain detailed project documentation, including project plans, status reports, and process documentation.
• System set-up and parallel payroll (if applicable): Define, agree, and configure interfaces, reports, and system configurations to deliver parallel and live payroll for month 1 and 2.
• Go-live transition, sign-off, and documentation: Work with the client to complete sign-off. Document client-specific needs and processes, including validation/confirmation of implementation. Generate reports to analyze, audit, and reconcile payroll data.
• Reports/GL mapping (if required): Map GL reports when needed.
• Communication: Serve as the point of contact for payroll project matters for the client.
• Autonomy and escalation: Set priorities and manage the project appropriately. Provide regular status reporting to senior leadership and ensure issues are escalated as necessary. Schedule and attend weekly client calls to report status and identify risks, actions, issues, and dependencies.
• End-to-end implementation: Lead and manage the implementation of a global payroll system to ensure on-time and on-budget delivery.
• Client requirements and onboarding guidance: Gather key requirements to facilitate onboarding and guide clients through the technical payroll aspects of onboarding in a clear and professional manner.
• Requirements gathering: Collaborate with HR, Finance, and other stakeholders to gather payroll requirements.
• Compliance: Ensure payroll processes adhere to local tax and labor laws and stay current on changes.
• Data migration: Oversee migration of payroll data from legacy systems to the new global payroll system, ensuring data accuracy and security.
• Testing: Develop and execute a comprehensive testing plan to identify and resolve system issues for a smooth transition.
• Change management: Implement change management strategies to support a seamless transition for employees and HR teams.

Qualifications

• 5+ years of experience in global payroll implementation and payroll operations.
• Strong knowledge of payroll processes and compliance across your designated location.
• Experience with payroll systems and software.
• Client-facing project management experience and ability to manage multiple projects.
• Project management certification (e.g., PMP) is a plus.
• Excellent communication, collaboration, and problem-solving skills.
• Ability to manage multiple projects under tight deadlines.
• Bachelor’s degree in Human Resources, Business, or related field (Master’s preferred).

Preferred Qualifications

• Project management certification (e.g., PMP).
• Master’s degree in Human Resources, Business, or related field.

Compensation & Benefits

U.S. benefits (full-time employees):

• Health Insurance Effective from Day 1 (Medical, Dental, & Vision)
• 401k Retirement Plan
• Disability Insurance
• Life Insurance
• Employee Assistance Program (EAP)
• Flexible Savings Account (FSA)
• Flexible time off (PTO)
• 12 paid holidays per year
• Parental leave: 16 weeks for the birthing parent and 8 weeks for the non-birthing parent

Total rewards / pay approach:

• Salary ranges reflect gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission.
• Salary ranges are quoted in USD as a consistent global reference; offers are localized to the candidate’s country currency using a market-aligned conversion.
• Final pay is based on objective, job-related criteria including experience, skills, and location.
• Salary history is not requested; offers are based on the role and what you bring.

Additional rewards and perks (role/employment status/location dependent):

• Stock grant opportunities dependent on role, employment status, and location
• Additional perks and benefits based on employment status and country
• Flexibility of remote work, including optional WeWork access

Location

United States

Application deadline for U.S. applicants: Recruiting timelines vary by position; however, all roles accept applications for a minimum of 5 days from the posting date listed herein. This position is open and still accepting applications.