Payroll Implementation Manager |USA

Overview

This role is responsible for overseeing the successful implementation and data migration of payroll systems for clients. The position involves leading and managing the full payroll implementation process, ensuring accurate data transfer, proper system configuration, and a seamless transition. Collaboration with internal teams and external stakeholders is essential, as is guiding clients through setup and migration phases while providing ongoing support and training.

Responsibilities

• Organize and run kickoff meetings with onboarding teams and clients to deliver payroll implementations.
• Create, maintain, and manage project plans to ensure successful client rollouts.
• Support project review calls internally and externally, coordinating project streams and managing scope or schedule changes.
• Define and set up client payroll processes, establishing payroll and data requirements.
• Manage client payroll calendars to ensure timely and effective processing.
• Maintain detailed project documentation including plans, status reports, and process documentation.
• Define, agree on, and configure interfaces, reports, and system settings to deliver parallel and live payroll for initial months.
• Collaborate with clients to sign off on projects, document client-specific needs and processes, and validate implementation.
• Generate reports to analyze, audit, and reconcile payroll data.
• Map General Ledger (GL) reports if required.
• Serve as the primary point of contact for all payroll project matters for clients.
• Autonomously set priorities and manage projects, providing regular status reports to senior leadership and escalating issues as needed.
• Schedule and attend weekly client calls to report on project status, risks, actions, issues, and dependencies.
• Lead end-to-end implementation of global payroll systems, ensuring on-time and on-budget delivery.
• Gather key client requirements to facilitate onboarding and guide clients through technical payroll aspects.
• Collaborate with HR, Finance, and other stakeholders to gather payroll requirements.
• Ensure payroll processes comply with local tax and labor laws and stay updated on changes.
• Oversee migration of payroll data from legacy systems to new global payroll systems, ensuring data accuracy and security.
• Develop and execute comprehensive testing plans to identify and resolve system issues.
• Implement change management strategies to ensure smooth transitions for employees and HR teams.

Qualifications

• Minimum 5 years of experience in global payroll implementation and payroll operations.
• Experience with Prism-HR is required.
• Experience working with Professional Employer Organizations (PEO) is mandatory.
• Strong knowledge of payroll processes and compliance in designated locations.
• Experience with payroll systems and software.
• Client-facing project management experience with the ability to manage multiple projects simultaneously.
• Project management certification (e.g., PMP) is a plus.
• Excellent communication, collaboration, and problem-solving skills.
• Ability to manage multiple projects under tight deadlines.
• Bachelor’s degree in Human Resources, Business, or related field required; Master’s degree preferred.

Location

Not specified.

Compensation & Benefits

Not specified.