Payroll Manager, North America

Overview

This role leads and manages payroll operations across the United States and Canada. The Payroll Manager ensures accurate and timely payroll processing, compliance with federal, state/provincial, and local regulations, and alignment with organizational policies. The manager oversees payroll systems, leads a team of payroll professionals, and partners with HR, Finance, and external vendors to deliver a seamless payroll experience.

Responsibilities

• Oversee full-cycle payroll processing for US and Canadian employees
• Ensure compliance with applicable laws, including FLSA (US) and CRA regulations (Canada), as well as internal policies
• Manage payroll schedules, approvals, reconciliations, and year-end reporting (e.g., T4s, W-2s)
• Supervise, coach, and train payroll staff; provide performance feedback
• Delegate tasks and monitor workload to ensure deadlines are met
• Support payroll systems (e.g., Dayforce), including upgrades and audits
• Support integration of payroll data into broader HRIS and financial systems
• Ensure data integrity and security across platforms
• Lead internal and external audits and ensure proper documentation and controls
• Generate and analyze payroll reports (earnings, deductions, taxes, leave, etc.)
• Provide insights to Finance and HR for budgeting and forecasting
• Monitor payroll KPIs such as accuracy rate, timeliness, and compliance metrics
• Train and mentor Payroll staff
• Responsible for regular and off-cycle run
• Provide escalation support for complex payroll inquiries, ensuring timely resolution
• Partner with HR and Finance to align payroll with compensation benefits and accounting
• Draft and review payroll-related documentation, policies, and employee communications
• Present payroll updates and findings to leadership and cross-functional stakeholders
• Perform other duties as assigned

Requirements

• University degree or professional certification
• Minimum 7 years of payroll experience in payroll administration, with at least 3 years in a leadership role
• Strong knowledge of US and Canadian payroll regulations
• Strong analytical skills, including use of Excel
• Ability to manage deadlines with precision and attention to detail
• Strategic oversight and adaptability in a fast-paced environment
• Communicate clearly and professionally with internal teams, external vendors, and employees
• Legal Authorization to work in the US is required. The employer will not sponsor individuals for employment visas now or in the future for this job opening.

Preferred Qualifications

• Post-secondary degree in Accounting, Finance, HR, or related field
• Payroll Leadership Professional (PL) or Certified Payroll Professional (CPP)
• Experience with Dayforce HRIS
• Bilingual (English, French, Spanish)

Compensation & Benefits

• Expected annual salary range: $120,000 - $130,000 a year
• Eligible for an annual incentive program
• Total rewards package includes: competitive compensation, flexible schedules, employee assistance program (LYRA) for the employee and their family, professional development opportunities, and a safety-focused 24/7 mindset

Location

• United States and Canada (payroll operations across both countries)