Overview
This role provides Workday payroll settlement services to a client base in a fast-paced environment that emphasizes personal initiative. It is an entry-level position for candidates interested in learning the payroll business and interfacing with clients to deliver payroll expertise.
Responsibilities
- Process payroll settlements in clients’ Workday applications
- Settle on-demand payments as requested
- Maintain client-specific support documentation
- Manage daily control reports
- Perform Treasury exceptions
Competencies
- Energetic and positive
- Strong communication skills with emphasis on outstanding customer service
- Flexible in a changing environment
- Strong organizational skills, including the ability to multi-task and support multiple customers
- Works closely with others in a team, supporting collective goals
- Detail-oriented with strong time management
- Ability to establish and maintain effective working relationships
- Ability to meet tight deadlines and competing demands
- Use tact and discretion when handling customer information
- Excellent problem-solving and mathematical skills
Supervisory Responsibility
- No supervisory responsibilities
Qualifications
- High School graduate, GED, or equivalent; higher education preferred
- 1-2 years of Payroll Customer Service experience
- Proficiency with Microsoft Word and Excel
Preferred Qualifications
- Knowledge of payroll and payroll processing
- Associate degree or higher
Location
Not specified