Phone Auditor

Overview

A well-established organization specializing in debt recovery and financial solutions is seeking a Phone Auditor to join their growing team. This role involves conducting insurance premium audits for Worker's Compensation and General Liability policies through phone communications.

Responsibilities

• Understand and apply fundamental guidelines to complete premium audits accurately
• Make daily calls to insured parties and agents
• Complete audits in compliance with rules and regulations related to class codes, specific states, and client requirements
• Communicate with policyholders, CPAs, bookkeepers, and agents to obtain additional information as needed
• Maintain an average of 35 billable hours per week for full-time employees and 17.5 billable hours per week for part-time employees

Requirements

• Strong judgment and critical thinking skills
• Proficiency with spreadsheets, word processing, and email
• Excellent verbal and written communication skills
• Ability to work effectively in a team environment
• Ability to multitask efficiently
• Ability to read, analyze, and interpret financial reports and tax documents
• Experience in bookkeeping
• Experience with QuickBooks
• Bilingual skills are a significant advantage

Compensation and Benefits

• Hourly compensation ranging from $17 to $18 per billable hour, depending on experience
• Health, dental, vision, life, and disability insurance options
• 401(k) retirement plan with company matching
• Generous paid time off policy
• Weekly pay schedule
• Monthly reimbursement for miscellaneous expenses such as phone and internet

Equal Opportunity Statement

The employer is an Equal Opportunity Employer and does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected by federal, state, or local law.