Premium Audit Reviewer (Remote)

Overview

The organization is seeking a Premium Audit Reviewer to support the Audit QC Department within Risk Management and Loss Control.

• Department: Risk Management and Loss Control
• Location: Home, United States (remote)
• Compensation: $45,000 - $55,000 / year
• Employment type: Full-time, remote

Responsibilities

• Perform primary review of all premium audits, primarily General Liability audits (including Workers Compensation, General Liability, Garage, Auto Liability, etc.).
• Review audits completed through multiple methods, including Physical, Remote Physical, Virtual, Phone, and Mail.
• Independently determine whether each audit adequately addresses Audit QC requirements, state-specific requirements, and client-specific requirements.
• Validate time charges using audit detail and/or provided explanations.
• Manage inventory of audits to review.
• Support auditor quality improvement by providing technical help and clear information through direct communication during the review process, or as requested by Audit QC Department management.
• Meet production requirements and expectations as provided.
• Perform other duties as assigned.

Requirements

• Experience with Workers' Compensation and General Liability.
• Extensive knowledge of manual rules, including:
  • Basic Manual
  • Commercial Lines Manual
  • State-specific manuals for independent bureau states
• Thorough experience using PAAS materials (e.g., Codes, Bulletins, FAQ’s, Chart of State Exceptions, etc.).
• Proficient in both Workers’ Comp and General Liability audits.
• Strong computer skills (e.g., Microsoft Office, including PowerPoint and Excel).
• Excellent communication skills, including the ability to clearly and concisely identify errors and outline steps for resolution, with effective written communication to auditors and other reviewers.
• Ability to work independently with minimal direction.
• Strong analytical skills, highly motivated, and detail-oriented with strong organization.

Preferred Qualifications

• Knowledge of garage and auto liability audits.

Compensation & Benefits

• Medical, dental, and vision plans
• 401(k) plan with employer matching
• Time-off policies, including:
  • Discretionary Time Off (DTO) for exempt employees
  • Paid Time Off (PTO) for non-exempt employees
• Paid holidays
• Life insurance and short-term and long-term disability coverage
• Where required by law: paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.

Essential Functions

• Maintain regular and dependable attendance.
• Be available and able to perform job responsibilities during established work hours.

Background Check & Fair Chance Compliance

Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair-chance hiring requirements.

Massachusetts Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.