Relationship Manager - Central Belt

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Posted Nov 4, 2026

Remote · UK · ask about Worldwide Full Time

Est. $65K – $95K/yr

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Overview

This role is part of a growing Relationship Manager team formed in 2022, focused on providing outstanding service to SME customers. Relationship Managers build deep understanding and trust with customers, supporting their ambitions, goals, and motivations through appropriate business banking products.

The position includes a requirement for new business acquisition as the organization continues to build the bank. Portfolio planning is designed to allow capacity for this.

Responsibilities

Manage a portfolio of SME customers by understanding their needs and business aspirations, and identifying opportunities to support them through the organization’s services and external networks.
Originate SME lending opportunities for both existing and new customers, from initial enquiry through to completion.
Write credit papers in line with the organization’s credit policy and appetite.
Deliver the business plan for your local area by actively managing objectives and your personal development plan.
Represent the organization in the local area by ensuring excellent service for local SME customers, prospects, and advisors.
Work closely and collaboratively with all areas of the organization to ensure a seamless and professional service.
Act as a positive contributor by demonstrating the organization’s values.
Comply with all mandatory policies and adhere to operational procedures to maintain internal controls.

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Requirements

Highly capable Relationship Manager and Business Developer with a long-term track record of building high-value, trust-based, long-lasting referral relationships.
Strong understanding of SME banking, including a background in commercial lending.
Demonstrated history of exemplary customer service and the ability to maximize value with prospects and customers.
Passion for SMEs, with a self-starter mindset and entrepreneurial approach.
Excellent interpersonal and communication skills, with evidence of strong career progression and/or outperformance.
Ability to work effectively with customers, colleagues, and advisors to structure new lending proposals and write credit applications.
Proven track record of providing excellent customer service, generating new income opportunities, and managing credit risk effectively.
Ability to analyse and review financial accounts and associated information.