Overview
This role manages and processes billing activities for clients, including handling invoices, reconciling payments, and addressing billing issues and inquiries.
Responsibilities
- Coordinate information with Client Payroll Deduction Specialists to support a seamless transition from implementation to post-implementation maintenance.
- Maintain consistent client contact throughout the post-implementation process to ensure change reports, list bills, and payment reconciliation summary reports are accurate.
- Research moderately complex billing inquiries and focus on timely, optimal resolution.
- Participate in payroll deduction issue resolution and assist with client suspense account reconciliation.
- Analyze data and collaborate with others to obtain necessary information to complete requests from internal and external customers (e.g., bills, check requests, change reports, reconciliation summaries).
Minimum Requirements
- High School Diploma or GED
- 4 – 6 years of related experience
Compensation & Benefits
Compensation Range (Lake Forest, Illinois): $23.49 - $33.94 per hour
The final salary offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. This position may also be eligible for bonus.
Benefits package includes:
- Health/dental/vision
- Life insurance
- FSA and HSA
- 401(k) plan
- Employee Assistant Program
- Back-up Care for Children, Adults and Elders
- Health and wellness initiatives, including a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums
Location
Lake Forest, Illinois