Senior FP&A Analyst, Services Finance

Overview

This role is responsible for the financial engine behind professional services delivery, including services cost and margin modeling, forecasting, and operational data analysis. You will partner with Services (Expertise) and Delivery leadership to understand how work is scoped, staffed, and delivered—then translate that into clear cost and margin insights that support hiring, pricing, and capacity decisions.

Responsibilities

Own services COGS & margin

• Own the monthly services cost of goods sold (COGS) close, including variance analysis across labor, subcontractors, travel, and tooling; explain what changed and why.
• Build and maintain engagement-level and practice-level margin models for assessments, red team engagements, incident response, and retainers.
• Track utilization, realization, billable vs. non-billable time, and bench costs to identify where capacity is being lost.

Shape pricing, scoping & capacity decisions

• Build the services cost model that informs rate cards and deal structures (fixed-fee vs. T&M), retainer economics, and scoping.
• Partner with Services leadership on capacity planning and forecasting headcount and subcontractor needs against pipeline and backlog.
• Model the economics of new offerings, delivery models, and staffing mixes before launch.

Build and refine data models and reporting

• Pull, join, and clean data across time tracking, PSA, CRM, HRIS, and ERP systems to create a single source of truth for services performance.
• Write SQL and scripts to build models, dashboards, and KPIs used by leadership.
• Identify key signals in operational data, including overruns, scope creep, underpriced work, and staffing inefficiencies.

Integrate AI into the finance workflow

• Use AI/LLM tools to accelerate analysis, automate cost pulls and variance commentary, and generate reporting.
• Build AI-assisted workflows to support faster close cycles and higher-confidence forecasting.
• Evaluate and implement tools that improve planning, forecasting, and reporting.

Drive FP&A planning and lead with partners

• Own services components of the monthly close, quarterly forecast, and annual budget; build rolling forecasts for hiring, pricing, and resourcing.
• Present services performance and margin reviews to leadership and the board.
• Serve as a business partner on headcount planning, pricing, go-to-market strategy, and delivery scaling.

Requirements

• 5–7 years in FP&A or finance with direct ownership of professional services, consulting, or managed services costs; ideally experience within a cybersecurity or technology company with a significant services arm.
• Strong understanding of services economics, including utilization, realization, blended rates, bill rates vs. cost rates, subcontractor management, and engagement-level P&L.
• Advanced SQL and advanced Excel or Sheets, plus scripting skills (Python or similar). Ability to pull your own data, build your own models, and automate reporting.
• Strong hands-on AI skills; experience using LLM tools to improve how you analyze and report.
• Startup operator mindset: self-directed, comfortable with ambiguity, and accountable for outcomes.
• Clear communicator who can explain margin and cost drivers to practitioners, delivery leaders, and executives.

Preferred Qualifications

• Experience in the services finance organization of a security leader (incident response, red team, or security consulting practice).
• Experience building a services margin or capacity model from scratch, or standing up services FP&A at a high-growth company.
• Experience with Harvest or similar time-tracking and PSA tools.
• Exposure to cloud, compute, or AI cost modeling.
• Proven experience operating in high-autonomy, high-stakes environments.

Compensation & Benefits

• Meaningful equity ownership
• Full health, dental, and vision coverage
• 401(k), HSA, and FSA plans
• Flexible PTO
• In-office meals
• Haircuts at the office
• Company sponsored conferences & events

Location

Remote in United States