Overview
This role is part of the Lease Administration/Audit team and supports lease audits related to OPEX, CAM, RET, insurance, and utilities.
This is a remote working arrangement out of various locations (various locations listed).
Responsibilities
- Conduct pre-audit reviews of all annual expense reconciliations to ensure accuracy and compliance with lease terms (including CAM, operating expenses, real estate taxes, insurance, utilities, maintenance/repair, capital expenditures, etc.).
- Interpret commercial lease language and apply provisions related to landlord pass-throughs, including proportionate shares, management and administrative fees, base years, gross-up provisions, CAPs, amortization of capital expenditures, GLA, GLOA, co-tenancy, and other lease provisions.
- Apply knowledge of different lease types (commercial, retail, medical, industrial). Maintain basic understanding of Stark Laws as it relates to medical clients.
- Communicate effectively and sensitively with landlord representatives to request backup documentation supporting annual statements and to maintain dialogue during charge disputes.
- Follow up with landlords on a timely basis until open audits and/or dispute resolutions are completed to the satisfaction of the client.
- Review landlord-provided materials such as general ledgers, real estate tax bills, insurance premiums/declaration pages, utility invoices, amortization schedules, and monthly estimates/impounds.
- Stay informed on industry trends and geographical nuances affecting lease and property types.
- Perform detailed expense analysis using standardized checklists and year-over-year variance worksheets.
- Collaborate with Lease Analysts assigned to client accounts; provide updates on audit progress and, when needed, communicate directly with clients regarding audit status, findings, and recommended next steps.
- Prepare final audit analysis and a clear Summary of Findings for each audit.
- Prepare savings/recovery invoices for accounting as appropriate per contracts.
- Maintain audit files/records, including detailed tracking of audits in process, status, dates, landlord communications, outstanding matters, closed audits, and realized savings.
- Provide regular status reporting to internal management.
- Interface with landlord representatives on complex audit/lease issues (including landlord/owner/manager/accountant/legal/risk, as applicable).
- Perform lease audits across all lease types (including NNN and base year).
- Process a high number of pre-audits annually with a performance-driven approach.
- Support maintenance of account processes and playbooks in partnership with the Operations Director.
- Reconcile client accounts for payments made related to OPEX, CAM, and tax.
- Work with internal international teams on joint audits.
- Provide quality control reviews of Lease Auditor work and assist with disputes that were not addressed.
- Support third-party auditing responsibilities while maintaining the integrity of the tenant-landlord relationship, including during disputes.
- Research tax websites for GIS/parcel maps and communicate with taxing authorities for additional information as part of the review.
Requirements
- Associate or bachelor’s degree in business, accounting, real estate, or similar field preferred.
- Working experience with commercial real estate database applications such as ProLease, Harbor Flex, or CoStar and accounting software such as MRI or Yardi or other lease management database systems helpful.
- Prefer candidates with at least 5 years of relevant experience in the commercial real estate lease administration industry and/or paralegal, accounting, or property management fields, having worked in either (or both) the Landlord or Tenant sector.
- Exemplary business/work ethics, professionalism, and integrity.
- Extremely detail-oriented with strong organizational, interpersonal, and communication skills.
- Ability to remain calm in high-pressure situations with strong multitasking ability.
Preferred Qualifications
- Basic understanding of Stark Laws as it relates to medical clients.
- Experience handling audits and reconciliations across multiple lease types (commercial, retail, medical, industrial).
Compensation & Benefits
- Approximate compensation range: $85,954 to $93,501.
- Compensation ranges are determined by role, level, and location. The range shown reflects the minimum and maximum target for new hire salaries across all US locations. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Benefits include:
- Employer-subsidized medical options including RX, dental, and vision.
- Employer-paid basic life/AD&D insurance and short-term/long-term disability.
- Eligibility to enroll in a 401k plan with an employer match.
- 10 days of sick leave and a minimum of 15-days vacation annually.
- Certain senior-level roles are eligible for unlimited time off.
- 10 paid holidays plus two personal flex days each calendar year.
- Paid parental leave: 12 weeks for birth parents and 4 weeks for non-birth parents (including adoptive/foster parents), available after successful completion of 90 days of employment.
- Additional or different benefits may be available under applicable state law.
Location
Remote working arrangement out of various locations listed above.
Eligibility & Application Information
- Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.
- Applications will be accepted on an ongoing basis.
- Direct applicants only; no agencies.
Equal Opportunity
The employer is an equal opportunity employer. No employee or applicant will be discriminated against on the basis of any actual or perceived membership in any protected category under applicable federal, state, or local laws and ordinances.
Reasonable accommodation is available for applicants who require assistance completing a job application, pre-employment testing, a job interview, or participating in the hiring process.