Senior Premium Audit Consultant - Remote with Physical and Virtual Audits - Metro-Detroit

Overview

This role is responsible for performing virtual and field audits for a multi-functional business unit. The position reviews accounting and financial information, as well as business operations, to determine appropriate exposures and classifications for policyholders’ employees and subcontractors. The role also supports training, development, and mentoring of Premium Audit staff.

The position involves both virtual and physical audits and requires travel within the assigned market/territory. Residency within or in close proximity to the designated market is required to support job responsibilities.

Responsibilities

• Perform virtual and in-person field audits.
• Collect pertinent data and documents needed to calculate policyholders’ premium liability.
• Interview policyholders to obtain information related to premiums (e.g., payroll and personnel records), and communicate completed audit results to the appropriate contacts so outcomes are understood.
• Contact agents to discuss audit results prior to invoicing on large accounts.
• Provide information to policyholders to prepare for Workers Compensation audits.
• Review policy file information using workers compensation manuals, class codes, and rules; determine insureds’ correct operations as part of audit preparation.
• Notify the business unit of necessary changes in entities, officers, partners, etc. to ensure proper policy endorsement.
• Conduct re-audits when disputes or discrepancies arise from the original audit.
• May be required to testify in court regarding premium audits.
• Represent the organization at agent meetings.
• Develop and deliver training programs.
• Mentor Premium Audit Consultants, including:
  • Ride-a-longs
  • One-on-one meetings
  • Performance reviews
  • Orientation
  • Overall consultant development
• Maintain confidentiality of information processed.
• Work with minimum supervision.

Requirements

• Bachelor’s degree in accounting, finance, or a related field.
  • Combinations of relevant education and experience may be considered in lieu of a degree.
• Completion of APA designation or significant progress towards or completion of CPCU preferred.
• Continuous learning, as defined by the organization’s learning philosophy, is required.
• Minimum five years of relevant premium auditing experience that provides the necessary skills, knowledge, and abilities.
  • Two years of physical auditing preferred.

Skills, Knowledge, and Abilities (SKA) Required

• Considerable knowledge of business operations and workers compensation insurance classification codes and rules.
• Ability to read, analyze, and interpret policy documents, technical and financial information, and procedure manuals.
• Excellent oral and written communication skills.
• Ability to train other auditors, including riding with experienced auditors to evaluate progress.
• Knowledge of current and future practices, trends, and information affecting the marketplace.
• Effective presentation skills in a variety of settings.
• Ability to initiate insurance transactions in compliance with policies, procedures, legal, and ethical guidelines.
• Ability to negotiate while building rapport and maintaining effective working and client relationships internally and externally.
• Proficiency with computers and company standard software.
• Ability to quickly and accurately work with multiple variables to arrive at premium calculations.
• Ability to manage multiple priorities, establish workflows, and meet deadlines.
• Ability to maintain confidentiality.
• Ability to work with minimum supervision.
• Ability to perform other assignments at locations outside the office.

Working Conditions

• Work performed in a virtual office environment or in the field with minimal hazards.
• Travel within the territory is required and may include occasional overnight stays for business-related meetings.
• Ability to lift and carry computer equipment weighing up to 35 lbs.
• Driver’s license is required.

Compensation & Benefits

• Pay Range: $65,000 to $108,000.
• Actual compensation decision depends on internal equity, the candidate’s skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range.

Location

• Residency within or in close proximity to the designated market is required.
• Travel within the assigned market/territory is required.