Senior Pricing & Contracts Administration Analyst

Overview

This role is responsible for the implementation and accuracy of pricing for all U.S. and Canada facilities that are part of the AST business unit. The position provides support and information to senior management, corporate accounts, sales, marketing, site operations, and supports internal and external audit requests.

The role involves gathering, analyzing, and interpreting data to identify patterns and trends that help guide strategies for growth and customer satisfaction. It also requires working knowledge of AST contracts and the ability to proactively identify opportunities to enhance pricing systems to meet evolving business needs.

This is a fully remote role with U.S. travel required.

Responsibilities

• Support and manage pricing inquiries as part of the Global Sales Operations Team.
• Review pricing requests to ensure compliance with pricing policies and existing contracts.
• Develop and maintain work instructions for the department.
• Create ad hoc reports and use information systems to support pricing and contract data needs of senior management, corporate accounts, sales, marketing, and internal/external audit.
  • Reporting may include: sales histories, contract pricing, terms and conditions, membership alignments, tier qualification, and influences on contract performance on an established cadence.
• Provide recommendations and subject matter expertise for special pricing situations, promotions, and the ability to implement them.
• Collaborate with business systems and transformation teams to develop solutions for special pricing and contract initiatives.
• Provide training support to Site Operations regarding pricing administration.
• Propose process and system modifications to gain efficiencies and meet evolving business needs.
• Proactively identify reporting opportunities for advanced analytics to enhance pricing systems based on knowledge of healthcare contracts, purchasing groups, and changes in the healthcare industry.
• Coordinate and participate in special projects.
• Manage internal and external audit requests.

Requirements

• Bachelor’s degree required.
• 4+ years of experience in customer service or an analytical role required.
• 2+ years of experience with a CRM required.
• Advanced proficiency in Excel required.
• Residency in the U.S. Eastern Standard time (EST) zone.
• U.S. travel required: approximately 5–15% annually, with occasional travel (about once every 1–2 months) to meet with Site Operations and attend pricing-related meetings.

Preferred Qualifications

• Minimum of two years of STERIS experience preferred.

Knowledge, Skills, and Abilities

• Superior analytical skills, data interpretation, and problem solving.
• Strong initiative and the ability to balance multiple projects simultaneously while prioritizing and meeting deadlines.
• Strong ability to articulate issues and ideas to all levels of the organization and provide meaningful insight to support decision makers.
• Excellent verbal communication and business writing skills.
• Ability to think critically about proposed programs or process changes, determine downstream effects, and provide appropriate recommendations.
• Ability to review inquiries and prioritize, understanding which situations require urgency.
• Ability to work independently in a dynamic environment with minimal supervision.
• Ability to build and maintain positive relationships with internal customers and team members.
• Ability to conceptualize and absorb information quickly.
• Strong technical skills, including an understanding of relational databases.

Compensation & Benefits

• Pay range: $68,637.50 – $88,825.00
• Eligible for bonus participation.
• Minimum pay rates offered will comply with county/city minimums, if higher than the range listed.
• 401(k) with a company match.
• Extensive paid time off and (9) added holidays.
• Excellent healthcare, dental, and vision benefits.
• Long/Short Term Disability coverage.
• Maternity & Parental Leave.
• Additional add-on benefits/discounts for programs such as Pet Insurance.
• Tuition reimbursement and continued education programs.
• Opportunities for advancement in a stable long-term career.

Location

• Fully remote role.
• Residency required in the U.S. Eastern Standard time (EST) zone.
• U.S. travel: approximately 5–15% annually, with occasional travel (about once every 1–2 months).

Additional Information

• Open until the position is filled.