Senior Revenue Operations Specialist

Overview

This role is responsible for ensuring alignment, efficiency, and scalability across revenue-generating functions, including Sales, Account Management, and Partner Development. The Senior Revenue Operations Specialist will focus on budget pacing, reporting, and process improvement to support predictable revenue growth. Serving as the operational backbone for go-to-market (GTM) teams, this position delivers insights, maintains revenue systems, and drives process improvements.

Responsibilities

Revenue Process & Budget Pacing

• Monitor pacing against client budgets and identify accounts at risk of under-delivery
• Maintain a single status view per account (budget, pacing, open asks, owner, next step) and prepare talking points for leadership

Reporting, Analytics & Insights

• Develop, maintain, and distribute dashboards, reports, and metrics for revenue, pipeline, conversion rates, churn, upsell, and other key performance indicators (KPIs)
• Conduct deep-dive analyses to uncover trends, gaps, opportunities, and risks
• Own Revenue Operations reporting and talking points for monthly leadership meetings
• Perform ad hoc analyses (traffic drops, partner mix shifts, month-over-month revenue changes, budget utilization) and recommend corrective actions
• Support revenue planning cycles by maintaining pipeline accuracy and analyzing historical data
• Assist in setting and tracking goals, quotas, and KPIs across teams
• Partner with leadership to prepare reports and insights for board or executive meetings
• Provide data-driven insights to leadership to support decision-making

Process Optimization

• Use AI tools to automate recurring data pulls, checks, and reporting; build, maintain, and share reusable workflows
• Identify friction and manual effort in revenue processes, propose improvements, and escalate systemic issues to platform and product teams
• Support change management and process adoption across teams

Cross-Functional Alignment

• Own cross-functional revenue projects with the partner, account management, finance, product, and platform teams from scoping through rollout
• Collaborate with Finance to reconcile revenue data and support accurate forecasting
• Facilitate communication between GTM teams to ensure strategic and operational alignment
• Support enablement initiatives such as onboarding, training, and sales playbook documentation

Requirements

• Bachelor’s degree or equivalent in Business, Finance, Marketing, Analytics, or a related field
• 2–4 years of experience in Revenue Operations, Sales Operations, Marketing Operations, or a related role
• Experience in B2B SaaS, tech, or digital marketing environments preferred
• Proficiency in data analysis, dashboards, and visualization tools (e.g., Excel/Google Sheets, Tableau, Power BI)
• Demonstrated comfort with AI tools, including Claude, as a core part of daily workflow (not supplementary)
• Strong analytical mindset with high attention to detail
• Strong ability to work with data, identify insights, and make recommendations
• Excellent communication and collaboration skills across departments
• Ability to manage multiple priorities and deadlines in a fast-paced environment
• Comfort with ambiguity, uncertainty, and evolving priorities
• Self-starter focused on process improvement and operational excellence

Compensation & Benefits

• Fully remote role (distributed team across the globe)

Location

• Fully remote with a distributed team around the globe