Senior Tax Accountant

Overview

This role supports the organization’s Indirect Tax function by owning day-to-day indirect tax compliance for North America and serving as the first point of contact for point-of-sale tax questions from the sales organization.

Key coverage includes the United States, Canada, and Mexico.

Responsibilities

• Own the indirect tax ticket queue end to end (triage, research, resolve, and document) for indirect tax questions from Sales, Order-to-Cash, Procure-to-Pay, and other internal teams.
• Provide responsive, high-quality service to business partners (especially Account Executives) with clear, concise answers that help keep deals and transactions moving.
• Escalate deal-specific questions to Tax Technology and Operations and policy questions to the Tax Accounting Manager, with well-organized research and a recommended position.
• Track ticket volume, recurring themes, and turnaround times; share insights to guide FAQs, self-service content, and automation.
• Manage US sales and use tax compliance in partnership with external compliance providers, including data gathering, return preparation and review, and timely filing and payment.
• Support Canada GST/HST/PST/QST and Mexico IVA compliance, including data gathering and coordination with external advisors.
• Prepare recurring filings and accruals, including California use tax, Ohio Commercial Activity Tax, and state retail delivery fees (e.g., Colorado and Minnesota).
• Reconcile indirect tax general ledger accounts monthly and support month-end and quarter-end close.
• Monitor and resolve tax calculation errors across Vertex, NetSuite, and Salesforce; partner with systems teams to test product taxability and process changes.
• Maintain customer exemption certificates and perform the annual exemption certificate review.
• Support sales and use tax audits and notices by gathering documentation, preparing workpapers, and responding to taxing authorities.
• Support cash tax forecasting and other Tax Department projects as capacity allows, including direct tax projects.
• Work closely with external tax advisors on research, compliance, and special projects.

Requirements

• 3+ years of indirect tax experience in public accounting, in-house at a company, or a combination of both.
• Bachelor’s degree in Accounting, Finance, or a related field.
• Working knowledge of US sales and use tax compliance, including return preparation and multistate filings.
• Advanced Excel or Google Sheets skills, with the ability to work with large data sets.
• Clear written and verbal communication skills, with the ability to explain tax concepts to non-tax business partners.
• Customer service mindset and strong work ethic (responsive, organized, accountable for follow-through).
• Ability to manage multiple priorities and recurring deadlines with high accuracy and attention to detail.

Preferred Qualifications

• Big 4 experience in a tax compliance or return preparation team.
• CPA license or active progress toward it.
• Hands-on experience with Vertex, NetSuite, Salesforce, and Zendesk (or similar ticketing tools).
• Exposure to Canadian GST/HST/PST/QST and/or Mexican IVA and CFDI requirements.
• Working knowledge of direct tax concepts.
• Experience in SaaS, technology, or IoT hardware companies.
• Professional proficiency in Spanish.
• Interest in using automation and AI tools to improve tax processes.

Compensation & Benefits

• Annual base salary (full-time): $83,597—$112,400 USD
• Total rewards include base salary, performance-based bonus/variable pay, and equity for eligible roles.
• Flexible, employee-led remote model.
• Professional development stipend.
• Comprehensive health and parental leave plans.

Location

Remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C.

All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the employer and in the specified work location, if applicable.