Service Invoicing Coordinator

Overview

This role is an immediate opening for a Service Invoicing Coordinator. The position involves verifying the accuracy and completeness of submitted customer service orders and processing customer invoices in the service software platform, ensuring completed service order details are accurate and processed in a timely, efficient manner.

Responsibilities

• Review completed jobs for accuracy, confirming job items and ordered materials are properly included.
• Review and adjust item source codes if necessary.
• Confirm costs entered for job items.
• Verify all purchase orders for jobs have been received and added to job costs.
• Confirm the job salesperson and technician as reflected in the completed job.
• Create invoices and assign pricing based on customer contracts.
• Tag any items needed and place the job on hold for updates.
• Process invoices and send to the accounting system.
• Request and follow up on required documentation as needed.
• Follow established guidelines to ensure compliance with approved standard practices.
• Perform other duties as assigned.

Requirements

• High School Diploma/GED required.
• 1+ years’ experience in financial data entry and/or billing.
• Excellent written and spoken English language skills; ability to communicate professionally with supervisors, employees, and others in individual and team environments.
• Excellent MS Office, keyboarding, and data entry skills.
• Strong organizational skills, superb accuracy, and attention to detail.
• Ability to multi-task, prioritize, and manage time effectively.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Strong math skills and problem solving, focusing on problem resolution rather than only identification.
• Strong documentation skills.
• Cheerful, can-do attitude.
• Ability and enthusiasm to learn quickly.
• Self-motivated, high-energy, independent worker, and strong team member.

Preferred Qualifications

• Experience with JD Edwards Enterprise One or similar program.

Physical Requirements

• Must be able to sit for long periods of time.
• Must be able to effectively use standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
• Must be able to perform some repetitive motions while using a computer.
• During the performance of duties, the associate is regularly required to talk or hear; frequently required to sit, stand, walk, use hands to finger/handle/feel, and reach with hands and arms.

Compensation & Benefits

• Pay range: $22.00/hour - $30.00/hour.
• The posted salary range reflects the anticipated hiring range for this position at the time of posting and is provided in accordance with applicable pay transparency laws. Actual starting pay will be determined based on job-related factors, including the candidate’s qualifications, experience, skills, education, internal equity, geographic location (where applicable), and market considerations.
• Not all candidates will be hired at the top of the posted range.
• The posted range reflects base salary only and does not include any applicable bonuses, commissions, overtime, or the value of employee benefits.
• Eligible employees may participate in the company’s benefit programs, subject to the terms and eligibility requirements of each plan.

Benefits (most employee benefits start from the first day of employment), including:

• Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education.
• Comprehensive benefits package: health, dental & vision insurance; retirement plans; company paid & voluntary life insurance; company paid short-term disability; voluntary long-term disability; critical illness & accident insurance; and paid time off.
• Company-provided training, tools, and equipment, including a $150 annual boot allowance for employees required to wear safety boots in their jobs.
• Career advancement potential within a growing company.

Location & Hours

• US-based remote position supporting multiple offices.
• Employment application will ask candidates specific questions about their ability to support a full-time work schedule within the hours of 7 am - 5 pm Monday-Friday in different US time zones.

Additional Information

• Drug-free workplace, equal opportunity employer, and ADA compliant.
• Core values include Put People First, Empower the Branches, Earn Customer Trust, Embrace the Challenge, and Act with Integrity.