Overview
This role supports a major strategic account as a trusted finance partner. You will help shape budgets, forecasts, and commercial decisions that influence account performance, working closely with operations, commercial, and client finance stakeholders.
Responsibilities
-
Financial planning, budgeting, and forecasting
- Drive development of annual and in-year client budgets with operational leaders and client finance teams.
- Maintain rolling forecasts, including monthly reforecasts and variance analysis.
- Identify financial risks and opportunities.
- Maintain full visibility of forecast vs. actuals across all spend categories and client locations.
- Ensure financial plans align with contractual scope, pricing models, and operational delivery plans.
-
Purchase order and contract governance
- Ensure timely receipt, validation, and tracking of client purchase orders against approved budgets and contractual entitlements.
- Reconcile purchase orders to forecasts, invoices, and contracts, proactively resolving discrepancies.
- Maintain clear, auditable linkages between budgets, contracts, purchase orders, and invoices.
-
Financial close and journaling
- Perform monthly financial close activities for assigned client sites, including accurate accruals and cost allocations.
- Ensure journals are complete, accurate, and compliant with internal controls and external accounting standards.
- Partner with central finance and accounting teams to resolve close issues efficiently and within deadlines.
-
Spend management and financial analysis
- Manage and report on financial performance across multiple spend categories, including:
- Contracted services
- Headcount and labor
- Ad hoc time and materials
- Parts and pass-through costs
- Provide clear cost drivers, trend analysis, and forward-looking insights to support financial and operational decisions.
-
Client interface and stakeholder management
- Serve as a day-to-day finance contact for the client account, engaging directly with operations and finance stakeholders.
- Present financial performance, forecasts, risks, and opportunities in client reviews, governance forums, and ad hoc discussions.
- Build trusted client relationships while maintaining commercial rigor.
-
Commercial support and margin management
- Support pricing, costing, and margin analysis for new business, scope changes, and contract amendments.
- Assess the financial impact of operational changes, service model adjustments, and productivity initiatives.
- Ensure commercial decisions are supported by robust financial analysis and appropriate governance approvals.
-
Operational decision support
- Provide financial insight to operations teams for workforce planning, service delivery trade-offs, and productivity analysis.
- Translate operational metrics into clear financial implications to enable evidence-based decision-making.
-
Sourcing and procurement support
- Partner with sourcing and procurement teams to deliver spend analysis, vendor comparisons, and cost models.
- Support identification, validation, and tracking of savings against baseline budgets and forecasts.
-
Billing and revenue assurance
- Perform weekly and monthly billing reviews to ensure invoices are accurate, timely, and contractually compliant.
- Ensure billing aligns with agreed pricing models, contracts, and purchase orders.
- Resolve billing discrepancies and disputes efficiently while maintaining strong client confidence.
-
Governance, controls, and process excellence
- Define, document, and implement financial processes and SOPs where gaps exist.
- Ensure adherence to internal forecasting, approval, and financial governance frameworks.
- Maintain audit readiness in a regulated services environment.
-
Collaboration and knowledge sharing
- Share knowledge and provide guidance to junior analysts and colleagues supporting the account.
- Contribute to team capability through peer review and mentoring.
Requirements
- Solid finance experience in a client-facing or account-based role, ideally including budgets, forecasts, billing, and commercial support for sizeable accounts or portfolios.
- Background in services, managed services, or professional services with complex delivery and billing models.
- Comfort working across multiple stakeholders (operations, commercial, sourcing, and client finance) and translating between them.
- Strong judgment, partnership mindset, and ability to engage in senior client conversations.
- Bachelor’s degree in Accounting, Finance, or a related field — or equivalent professional experience.
Preferred Qualifications
- Professional accounting qualification (CPA, ACCA, CIMA, or equivalent).
- Experience supporting pharmaceutical, biotech, or other regulated industries.
- Exposure to multi-site and multi-country service delivery models.
- Experience with long-term outsourcing or managed services contracts.
Compensation & Benefits
- Annual compensation range (full-time): $80,000 to $100,000.
- Final base pay will be determined based on internal equity, work location, and individual qualifications (job-related skills, experience, education, and relevant training).
Location