Overview
This role is part of the Risk team, taking a hands-on approach to risk management, portfolio management, and engagement with community members. As a Staff Risk Analyst, you’ll use analytics, data science, and experimentation to generate insights that support growth.
You will represent risk analytics for credit risk management, with a focus on limit/max policy, member retention, and forecasting.
Responsibilities
- Own policy optimization for member credit limits, balancing retention, churn, and risk exposure
- Design, run, and evaluate policy experiments and A/B tests, translating results into concrete policy changes
- Own forecasting and reporting infrastructure to keep risk and portfolio performance visible to stakeholders
- Proactively explore data to identify opportunities to refine risk management strategies and surface emerging risk trends
- Define performance metrics and build reports and dashboards to monitor policy and portfolio performance
- Partner closely with Machine Learning, Product, Engineering, and Operations to translate analysis into shipped policy and product changes
- Work closely with the Machine Learning team throughout the model development lifecycle, helping shape how risk models are built (as a primary consumer of model outputs)
- Monitor deployed models in production, tracking performance and stability over time and flagging drift or degradation that should inform retraining or redesign
- Partner with Product to understand customer anecdotes and pain points, and design risk policy with customer experience in mind alongside risk and business outcomes
Requirements
- 7+ years of experience in a credit risk analytics, decision science, or risk strategy role, ideally within fintech or consumer financial products
- Expert in SQL; comfortable with Python for analysis and experimentation
- Working knowledge of fintech risk fundamentals, including risk strategy development, limit/max policy, and portfolio monitoring
- Experience designing and evaluating A/B tests or policy experiments, and translating results into recommendations
- Comfortable working with forecasting or curve-based modeling (e.g., cash flow, loss, or usage forecasts)
- Strong communicator who can translate analytical findings into clear, actionable business recommendations
- Able to work cross-functionally with Machine Learning, Product, Engineering, and Operations
- Ability to think creatively and thrive in a fast-paced, dynamic, and often ambiguous environment
Compensation & Benefits
- Base salary range for this full-time position: $173,928 – $245,773 plus equity and benefits
- Salary ranges are determined by role, level, and location
Location
- Remote role in the US
- Individuals local to Mountain View (headquarters) will require in-office work 2 days a week
Additional Information
- E-Verify participant
- This employer does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to hiring managers or HR team.