UKG Payroll Specialist

Overview

An established Human Capital Management (HCM) consulting firm is seeking experienced professionals to join their HCM Managed Services team as Payroll Specialists. This role focuses on the accurate processing and reconciliation of payroll for UKG Pro clients within a managed services environment.

Responsibilities

• Process payroll timely and accurately, including audits, special projects, and quarter/year-end audits
• Assist team leadership in reconciling payroll inputs and outputs to ensure all requirements are met
• Build and maintain trusted relationships with client contacts by delivering exceptional client service
• Identify and escalate client dissatisfaction issues to management
• Maintain awareness of client Service Level Agreements (SLAs) and ensure compliance
• Develop and maintain knowledge of SOC 1 controls and ensure compliance in all tasks
• Set up and execute new payroll cycles, including manual HR or pay data entry
• Perform pre-calculation audits by running and analyzing reports and making necessary corrections
• Run variance reports, review payroll data accuracy, and investigate discrepancies
• Perform payroll balancing and determine actions for variances
• Process prior period adjustments such as manual checks, stop payments, and reversals
• Assist clients with quarter/year-end processing preparation
• Support clients during annual enrollment, including testing and end-dating activities

Requirements

• Experience with automated multi-corporation, multi-state payroll processing
• In-depth knowledge of payroll tax, accounting principles, and wage and hour laws
• Experience working with UKG software
• Strong verbal and written client service skills
• Excellent organizational skills with attention to detail and ability to meet deadlines
• Proficient with PC and Microsoft Office applications, especially Word and Excel
• Highly motivated, team-oriented, and able to collaborate effectively across cross-functional teams
• Human Resource and Payroll experience preferred
• Certifications such as Fundamental Payroll Certification (FPC), Certified Payroll Professional (CPP), and/or Senior Professional in Human Resources (SPHR) are preferred
• Associate's Degree in Business Administration or Accounting, or equivalent education and experience

Compensation & Benefits

Details on compensation and benefits are not specified in the job description.

Location

This is a virtual full-time employment opportunity available across the US and Canada. The organization has a long history of successful remote work arrangements.