A financial services organization is seeking an experienced Unclaimed Property Analyst for a 12+ month contract position with long-term potential. This remote role is open to candidates located in the US.
Responsibilities
Manage the import process by coordinating with business units and third-party administrators (TPAs) to ensure data and funds are accurately received and imported into TrackerPro.
Provide excellent customer service internally to business units and TPAs, and externally to government entities regarding state filings and reimbursements.
Offer guidance, training, and support to the client unclaimed property team, fostering strong working relationships.
Understand and manage the state reimbursement request process, ensuring timely submissions and maintaining reimbursement standards.
Conduct quality control activities, including monthly self-audits, reporting findings to management, and collaborating with the team to improve performance.
Perform acceptance testing for system updates.
Support the department director by monitoring processes, assisting with audits, and ensuring compliance with regulatory requirements related to unclaimed property management and reporting.