Utility Bill Audit and Optimization Lead

Overview

This role supports the organization’s Audit team and involves leading a small group responsible for auditing and optimizing utility billing. The position is designed to build experience in utility invoice knowledge and in improving software-driven audit workflows.

Responsibilities

• Lead a small team that audits and optimizes rates (contracts/tariffs) in deregulated and regulated markets.
• Perform detailed analysis of usage-sensitive charges (electric and gas) to identify incorrect rates and opportunities to reduce future costs.
• Identify incorrect combinations of charges billed based on client profile by leveraging inventory and source systems to find opportunities to improve data quality.
• Support disputes of charges that are inaccurately billed and/or services that were disconnected but are no longer in use, which may require coordination with client field representatives.
• Evaluate the status of charges associated with sites in "temporary" status.
• Investigate flat-rated charges associated with landlord sites, identify consolidation opportunities when clients have more than one business entity at the same site, and evaluate the application of taxes and surcharges to client accounts.
• Log identified issues into a database of record for vendor action and/or client action and approval.
• Drive issue progression to closure, ensure any associated client benefit is captured, and, when applicable, confirm amounts invoiced to the client.
• Partner with internal programming and system teams to automate processes where possible.

Requirements

• Bachelor’s Degree, preferably in Finance, Accounting, Economics, Math, or Statistics.
• Solid understanding of utility cost structures and regulations (electric, gas, water).
• Excellent written and verbal communication skills.
• Solid organizational skills.
• Strong PC/software skills, including proficiency with the MS Office Suite.

Preferred Qualifications

• 5+ years of experience working in a utility audit and optimization environment.
• Prior exposure to Alteryx, Python, and/or R.
• Prior experience with software querying tools.

Compensation & Benefits

• Salary Range: $80,000–$100,000 annually. Starting compensation is determined based on experience, skills, education, geographic location, and alignment with the overall compensation structure.
• Comprehensive Benefits (not limited to):
  • Medical, dental, and vision insurance
  • Flexible spending accounts (FSA)
  • Company-paid life and disability insurance
  • 401(k) retirement plan
  • Employee ownership through an ESOP
  • Paid time off (PTO)
  • Eligibility for incentive compensation program