Virtual Premier Advisor - Tampa / St. Petersburg

Overview

This is a regular, 1st shift position in the United States (English required). The role serves as the primary relationship manager for a portfolio of mass affluent clients with financially complex needs within the defined mass affluent market segment.

In a de novo circumstance (limited established portfolio of clients upon job entry), the position focuses on establishing a new managed portfolio of financially complex client relationships within the defined mass affluent market segment.

Responsibilities

• Serve as the primary relationship manager for a portfolio of mass affluent clients.
  • Sell, deliver, and provide ongoing service for a broad range of fee income and retail banking products and services appropriate to mass affluent clients.
  • Provide a high level of personalized, attentive service.
• Establish and periodically update understanding of client financial needs and conditions using sound profiling and personal financial planning analysis.
  • Proactively coordinate with the financial advisor on assigned investment accounts to support adherence to investment and asset allocation objectives and policies.
• Stay current on changing economic, legal, financial planning, investment trends, and general market and business issues affecting mass affluent clients.
  • Serve as a personal financial planning/advisory resource for clients, their attorneys, and Certified Public Accountants (CPAs).
• Meet revenue growth, profitability, and retention goals by:
  • Developing new clients
  • Expanding services
  • Marketing new products to existing clients
  • Participating in the sales management process, including delivering excellent client service behaviors, supporting segmentation models, using the automated sales process, and supporting referral processes and guidelines
  • Monitoring, maintaining, and updating sales activity, pipeline, and related information using the bank’s contact management system
• Establish and maintain excellent working relationships with designated product and service specialists (Integrated Relationship Management [IRM] partners) covering areas such as banking, mortgage, planning, investments, and insurance services.
  • Ensure an integrated, seamless approach to developing, servicing, and enhancing the client portfolio.
  • Serve as an advocate for clients with IRM partners.
• Build and maintain mutually beneficial relationships with external centers of influence to enhance business development efforts.
• Work within existing audit, compliance, and regulatory frameworks to ensure a high-quality, compliant client portfolio.
• Participate in ongoing implementation and development of the Premier Banking program, including processes, products, services, and operating policies and procedures.

Requirements

• Bachelor’s degree with a concentration in business, accounting, finance, banking, or equivalent financial services experience and related training.
• Minimum of five years of financial services experience working with clients involving banking, investments, and/or retail lending.
  • Experience may include Retail, Wealth, Advisory, and/or Retail Lending experience
  • OR one year of experience in a financial client relationship manager role
• Advanced knowledge of personal financial planning/advisory/insurance and investment management/asset allocation concepts, including understanding of retail credit and traditional retail bank products for the mass affluent market.
• Securities Industry Essentials (SIE), FINRA Series 7, 66 (63 and 65 in lieu of 66), and applicable Insurance licenses (Life, Health, and Variable) must be active and maintained or obtained within 100-150 days of job entry date.
  • Active FINRA licenses must be transferred within 60 days of job entry date.
  • Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration, and applicable NMLS acceptable background check.
• Strong interpersonal, sales, and relationship management skills.
• Strong written, verbal, and presentation skills, including demonstrated proficiency in basic computer applications such as Microsoft Office software products.

Preferred Qualifications

• Master’s degree in business, accounting, finance, or banking.
• Mass Affluent Banking experience.
• Completion or enrollment in professional level certification programs (preferred in rank order):
  • Certified Financial Planner (CFP)
  • Chartered Financial Analyst (CFA)
  • Accredited Asset Management Specialist (AAMS®)
  • Certified Trust and Financial Advisor (CTFA®)
  • Chartered Life Underwriter (CLU®)
  • CRPC® – Chartered Retirement Planning Counselor
  • ChFC® – Chartered Financial Consultant®
• Completion of a Leadership Development Program or Banking School (examples mentioned: Leadership Development Program or Banking School).

Compensation & Benefits

• Regular teammates working 20 hours or more per week are eligible for benefits (eligibility for specific benefits may vary by division).
• Benefits include:
  • Medical, dental, vision
  • Life insurance, disability, accidental death and dismemberment
  • Tax-preferred savings accounts
  • 401k plan
  • No less than 10 days of vacation (prorated based on date of hire and full-time/part-time status) during the first year of employment
  • 10 sick days (also prorated)
  • Paid holidays
• Depending on the position and division, eligibility may also include a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

Location

• United States of America
• 1st shift

Equal Opportunity

The employer is an Equal Opportunity Employer and a Drug Free Workplace. EEO is the Law, including E-Verify and IER Right to Work.