Overview
This is a fully remote position supporting workforce management and staffing operations focused on payroll accuracy and operational data integrity.
Responsibilities
- Review and reconcile payroll and billing data across multiple systems to ensure accuracy and compliance.
- Extract and validate data from CRM and Vendor Management Systems using reporting tools.
- Analyze employee hours, pay rates, bill rates, and workforce data to identify and resolve discrepancies.
- Process Pay Bill Adjustments and coordinate corrections with internal teams, branches, and clients.
- Conduct audits and maintain accurate payroll and billing records.
- Research payroll and billing issues, determine root causes, and facilitate resolution.
- Document audits, reconciliations, and data adjustments accurately.
- Communicate with branch personnel, clients, and stakeholders regarding discrepancies and resolutions.
- Collaborate with branch teams to obtain documentation and ensure accurate corrections.
- Support continuous improvement efforts in reporting, data accuracy, and reconciliation processes.
Requirements
- Associate degree, Bachelor's degree, or equivalent professional experience preferred.
- Minimum 2 years of experience in payroll, billing, workforce operations, staffing operations, accounting support, reconciliations, auditing, or related analytical roles.
- Experience with Vendor Management Systems, Managed Service Providers, staffing, payroll, or workforce management environments preferred.
- Strong analytical and problem-solving skills with high attention to detail.
- Ability to manage multiple priorities and meet deadlines.
- Excellent written and verbal communication skills.
- Advanced Microsoft Excel skills, including VLOOKUP, XLOOKUP, Pivot Tables, Macros, formula creation, troubleshooting, data analysis, and reporting.
- Preferred experience with data extraction, manipulation, and validation from payroll systems, reporting tools, CRM, or VMS platforms.
Compensation & Benefits
- Anticipated hourly salary in the US starts at $21.50. Actual salary depends on qualifications, experience, skills, education, certifications, and location.
- Comprehensive Medical, Dental, and Vision insurance starting the first of the month after hire.
- 8 paid holidays and 2 floating holidays per year.
- Paid time off.
- 401(k) retirement plan.
- Wellness program.
- Parental leave.
Location
Fully remote (US pay range applies).