Accounting Associate Accounts Receivable - Remote CR Only

Overview

This role supports the Accounts Receivable (AR) function by ensuring accurate, timely invoicing and effective collection of outstanding receivables. Responsibilities include posting daily customer payments, handling customer billing inquiries and correspondence, resolving billing discrepancies, and preparing reporting for management review.

Responsibilities

• Enter invoices and payment information for customers in Microsoft AX.
• Prepare and send customer invoices and customer statements.
• Process customer payments, debit memos, credit memos, and write-offs.
• Maintain accurate customer master account information.
• Process credit applications and support new customer setup.
• Contact customers regarding questions, issues, payment status, reasons for non-payment, and follow-up for collection (including both AR-to-customer and customer-to-AR interactions, plus related research).
• Prepare aging reports for management review.
• Reconcile reports between Microsoft AX and Retail Pro on a monthly basis.
• Support future performance management of the A/R department.
• Help improve AR processes using AI tools.

Requirements

• Bilingual (English & Spanish) is required; must be able to read, speak, and write in English.
• Bachelor’s degree in accounting.
• 10 to 15 years of experience as Accounting Associate Accounts Receivable.
• Accounts receivable billing and collection: 8 years of experience.
• Applying payments to open invoices: 8 years of experience.
• Customer correspondence and customer account reconciliation: 8 years of experience.
• Experience with Microsoft AX and Retail Pro.
• Proficiency with Outlook, Excel, Word, Adobe PDF, etc.
• Understanding of SharePoint, Business Objects, and Workfront.
• Minimum Internet Speed: 100 Mbps upload/download.
• Quiet, private, distraction-free home workspace with no conflicting responsibilities during scheduled shifts.

Preferred Qualifications

• Experience supporting AR functions that require research and resolution of billing and payment discrepancies.

Compensation & Benefits

• Salary: 900000 - 1000000 CRC per month
• Private medical insurance
• Life insurance
• Employee Assistance Program – self-care and support
• Continuous remote work
• Paid vacations
• Holiday pay
• Social Security coverage (CCSS)
• Workers Insurance coverage (INS)
• Referral Program (get paid to work with friends)
• Regular recognition, social activities, and events

Location

• Remote – Work from Home (Costa Rica)
• Remote employees are expected to be online and available during the core business hours for their team.
• Computer equipment is provided for business use.