Accounting Clerk III

Overview

This Accounting Clerk III role supports CBP Administration Systems, Office of Finance across multiple functional areas, including Payroll, Travel, Commercial Accounts, Revenue Field Support, Revenue Collections, and Revenue Protection. The position applies established CBP procedures and techniques and helps protect sensitive financial information.

Responsibilities

• Provide professional customer service by phone, email, and by creating helpdesk tickets for SAP, travel, accounts payable, payroll, revenue field support, revenue collections, and revenue protection inquiries.
• Process and support financial transactions, including authorizations, vouchers, invoices, vendor payments, travel reimbursements, and payroll-related items.
• Research, resolve, document, track, route, or escalate issues using appropriate systems and resources, including ServiceNow when applicable.
• Maintain and use current procedures, resources, and knowledge base information to ensure accurate and consistent support.
• Perform audits, reconciliations, and data reviews related to payroll, accounts payable, travel, onboarding, taxes, leave, withholdings, retirement, and separations.
• Perform clerical, mail desk, program administration, and other departmental support duties as needed.
• Perform other duties as assigned.

Requirements

• High school diploma or GED and a minimum of two (2) years of post-high school education from an accredited college or university in a finance or accounting field of study; and one (1) year of relevant experience in the field of finance or accounting.
  • OR Bachelor’s degree and one (1) year of relevant experience in the field of finance or accounting.
• Excellent analytical and decision-making skills.
• Proficiency using Microsoft Office suite including Word, Excel, Outlook, and Access.
• Knowledge of and/or experience with accounting principles and practices.
• Prior experience with SAP, ServiceNow, and Concur is preferred.
• Must be able to secure and maintain a Bureau of Immigration (BI) background investigation. Due to this required Security Clearance, applicant must be a United States citizen.

Essential Skills & Abilities

• Computer skills: Proficiency with computers and ability to navigate/enter information into established databases and Microsoft Office products.
• Language: Knowledge of the structure and content of the English language, including spelling, rules of composition and grammar.
• Communication: Ability to communicate effectively in writing and in person as appropriate for the needs of the audience.
• Customer service: Ability to address customer inquiries with a pleasant and patient demeanor.
• Math ability: Ability to add, subtract, multiply, and divide in all units of measure (including whole numbers, common fractions, and decimals); compute rates, ratio, and percent; draw and interpret information; and choose appropriate mathematical methods or formulas.
• Reasoning ability: Ability to collect data, define problems, establish facts, and draw valid conclusions; interpret instructions involving abstract and concrete variables.

Work Environment & Physical Demands

• On site: Office cubicle environment with low noise level.
• Visual demands: Consistent and direct visual contact with a computer monitor.
• Physical demands: Frequent lifting, carrying, pushing, or pulling of items weighing up to 50 pounds as part of regular job duties.
• Other demands: Must comply with company policies involving safety, protection of privacy, cyber security, and general conduct.

Location

• Indianapolis, Indiana 46249

Employment Details

• Position Status: Full-time Hourly
• Work Schedule: Monday - Friday (6:30 AM - 6:00 PM)
• Remote Work Eligibility: This role is designated as remote. Due to contract and operational requirements, the employee must live within 50 miles of the designated CBP worksite and be available for on-site support as needed.

Compensation & Benefits

• Hourly wage: 23.1–23.1