Sales Operations Business Manager

Overview

This role is a Sales Operations Business Manager position within the organization’s Voice division, supporting the sales of two-way radio, dispatch, and mobility solutions across 15 markets. The position is a senior individual contributor focused on sales reporting, bookings forecasting cadence, quota and territory planning support, acquisition integration, and channel program reporting.

No sponsorship is available for this position.

Responsibilities

Reporting & operating cadence

• Own weekly performance reporting and bookings forecasts for the division, highlighting risks and opportunities by market for sales leadership.
• Run the sales operating cadence, including forecast calls, commit reviews, and quarterly scorecards; hold sales leaders accountable to deadlines and deliverables.
• Monitor booked orders daily for changes and drop-offs, and explain significant moves to leadership before they become surprises.

Data integrity & reconciliation

• Investigate and resolve data discrepancies across CRM, ERP, and BI systems; separate timing and mapping issues from real business change.
• Maintain accurate sales hierarchy and territory mappings through organizational changes by partnering with Analytics to fix issues at the source.
• Validate recurring reports before distribution and reconcile Sales and Finance views of bookings.

Planning & acquisition integration

• Support annual bottoms-up bookings planning for sales and service teams, including baselines, methodology, and consolidating submissions.
• Build territory and coverage models with sales managers, and implement approved quota and territory changes across systems.
• Lead sales operations integration for acquired businesses, including quota setup and alignment to the organization’s structure.

Channel programs & cross-functional partnership

• Manage reporting for Motorola Solutions channel programs and serve as the day-to-day operations contact for Motorola’s channel team.
• Partner with Finance, Sales Compensation, and Analytics to align data, definitions, and processes.
• Train sales managers on reporting tools and processes, and automate manual work using low-code and AI tools.

Requirements

• Bachelor’s degree in Business, Finance, Analytics, or a related field, or equivalent experience.
• 5+ years in sales operations, revenue operations, or FP&A supporting field sales, including ownership of recurring leadership reporting and forecasting.
• Experience with quota setting and territory planning; acquisition integration experience a plus.
• Willing to travel as necessary to support company and customer needs.

Preferred Qualifications

• Advanced proficiency in BI tools (Tableau preferred), CRM (HubSpot or Salesforce), and Excel.
• ERP experience (NetSuite or similar) a plus.
• Strong understanding of bookings, revenue, pipeline, quota, and forecasting, including how data flows between sales and financial systems.
• Strong analytical and problem-solving skills, with judgment to escalate numbers that do not reconcile rather than force them to fit.
• Highly organized and effective communicator who can lead meetings with sales leaders, explain results with evidence, and hold teams accountable to deadlines.
• Ability to manage fixed weekly deadlines alongside daily ad hoc requests in a fast-paced environment.
• Experience automating reports with low-code or AI tools (Power Automate, Copilot) a plus.
• Motorola Solutions or manufacturer channel program experience preferred; background in two-way radio, communications, or public safety a plus.

Compensation & Benefits

• Not specified in the job description.

Location

• Not specified in the job description.