Accounts Receivable Clerk

Overview

This entry-level Accounts Receivable Clerk role supports billing and finance operations across cruises, tours, destination celebrations, groups, reservations, and traveler service. The primary focus is ensuring customer invoices, incoming payments, account balances, and receivables follow-up are accurately recorded, reconciled, and documented so other authorized teammates can easily understand what has been completed and what remains open.

Responsibilities

• Document account adjustments and receivables follow-up within the accounts receivable workflow for cruises, tours, destination celebrations, groups, reservations, and traveler service.
• Keep customer-account status current for billing and finance teammates for cruises, tours, destination celebrations, groups, reservations, and traveler service.
• Maintain customer invoice and payment-posting records for cruises, tours, destination celebrations, groups, reservations, and traveler service.
• Reconcile incoming payments against open customer balances for cruises, tours, destination celebrations, groups, reservations, and traveler service.
• Track aging items, unapplied payments, and account exceptions for cruises, tours, destination celebrations, groups, reservations, and traveler service.

Success Standard

Strong performance means customer balances, payments, aging status, and receivables exceptions remain accurate and easy to reconcile within cruises, tours, destination celebrations, groups, reservations, and traveler service.

Requirements

• Practical experience with Accounts Receivable and Payment Posting.
• Comfort using Customer Accounts while keeping owners and deadlines visible.
• Clear written communication when documenting aging review decisions or handoffs.
• Sound judgment around receivables reconciliation and billing support, including knowing when escalation is required.

Position Details

• Full-time; entry level.
• 100% remote within the United States.

Compensation & Benefits

• Base salary: $40,000-$59,000 per year.

Desired Skills and Experience

• Accounts Receivable Clerk workflow
• Accounts Payable
• Accounts Receivable
• Invoice review
• Payment tracking
• Reconciliation
• Financial records and data accuracy
• Spreadsheet analysis
• Account review and document review
• Exception resolution
• Audit support
• Confidentiality
• Status tracking and transaction review
• Approval tracking and record maintenance