A fully remote, full-time Accounts Receivable position is available to maximize cash flow and ensure proper handling of patient financial services from home.
Responsibilities
Handle inbound and auto-dialer phone calls to collect payments on patient accounts.
Assist patients in understanding pharmaceutical charges and resolve questions or concerns.
Collect and verify account-specific billing, insurance, and coding information.
Update and document customer accounts as designated in work campaigns.
Verify accuracy of account status and progress accounts accordingly.
Conduct outbound calls to reconcile account issues and outstanding balances.
Process payments and perform follow-up as needed.
Work independently and collaboratively within a team.