Accounts Receivable Manager (13-month Contract)

Overview

An Accounts Receivable Manager is needed for a 13-month contract role that covers an interim leave in the Finance team. This position will manage day-to-day billing operations and lead an end-to-end Accounts Receivable (AR) process assessment and revamp across a multi-entity, multi-currency healthcare organization.

This role involves driving improvements independently from day one and partnering closely with Finance, Sales, and Development leadership.

Visa sponsorship is not provided. Applicants must be legally authorized to work in the United States at the time of hire and must not require employer sponsorship for a work visa (current or future).

Responsibilities

AR Process Transformation

• Assess the current end-to-end AR process, including invoicing, collections, billing systems, and month-end close, identifying structural gaps, inefficiencies, and risk points
• Design and implement a revamped AR process, including updated workflows, controls, and documentation intended to last beyond the interim term
• Apply leading practices to modernize AR operations, balancing quick wins with durable, scalable process design
• Build the case for changes with Finance leadership and drive adoption across teams impacted by the new process

Invoicing & Billing Systems

• Own the end-to-end invoicing cycle, including generating and distributing monthly and ad hoc B2B invoices, validating accuracy, and processing adjustments and credits
• Maintain clean, reliable customer billing records aligned with contract terms and delivered services, and identify opportunities to strengthen controls
• Administer billing operations across Stripe and NetSuite, including customer accounts, payment methods, ACH/direct debit authorizations, payment links, refunds, credits, and account consolidations
• Serve as the senior escalation point for billing, payment, invoicing, and synchronization issues across Stripe, NetSuite, and Salesforce
• Lead Finance’s side of the Stripe–NetSuite connector project in partnership with Engineering

Collections

• Own the aging receivables portfolio end to end, setting the pace for proactive follow-up on overdue accounts
• Handle customer payment inquiries and resolve billing disputes professionally, clearly, and with sound judgment
• Negotiate payment arrangements when appropriate and use independent judgment to escalate higher-risk accounts to protect cash flow and minimize outstanding AR

Travel Platform Administration

• Oversee access and permissions in a single sign-on (SSO) environment and step in for exceptions outside automated provisioning
• Support travelers with profile and permission questions, troubleshoot booking issues, and coordinate with the vendor when needed

Month-End Close Support

• Reconcile AR balances, prepare supporting reports, and contribute accounting entries and audit documentation during month-end close with minimal oversight

Requirements

• 4–5 years of experience leading an AR or credit control process transformation, ideally in a multi-entity or multi-currency environment
• Significant, demonstrated experience in AR, collections, or B2B invoicing, including time in a manager or lead capacity
• Deep, hands-on NetSuite fluency is essential; strong working knowledge of Stripe is expected
• Ability to represent Finance credibly with Sales, Development, and Legal leadership and step into an ambiguous transition with minimal ramp-up
• Comfort diagnosing broken or outdated processes and building a case for change
• Proven ability to support external audit requests and prepare accounting entries and reconciliations during close with a high degree of independence

Preferred Qualifications

• Experience in healthcare, imaging, or another regulated industry

Compensation & Benefits

• Base salary range: $75,000–$85,000 in local currency, depending upon experience and geographic location
• 401(k) retirement savings plan (eligible employees may make pre-tax contributions); the organization does not currently offer matching contributions
• Comprehensive benefits package including health, dental, vision, and mental health coverage

Location

United States (visa sponsorship is not provided; must be legally authorized to work in the United States at the time of hire)