Accounts Receivable Manager (13-month Contract)

Overview

This role is an Accounts Receivable Manager (13-month contract) supporting a full-time interim need while a member of the Finance team is on extended leave. In addition to maintaining day-to-day billing operations, you will be responsible for assessing and revamping the end-to-end Accounts Receivable process—from invoicing through collections and close—across a multi-entity, multi-currency healthcare organization.

You will work independently from day one and partner closely with Finance, Sales, and Development leadership.

This role does not provide visa sponsorship. Applicants must be legally authorized to work in the United States at the time of hire and must not require employer sponsorship for a work visa (current or future).

Responsibilities

AR Process Transformation

• Assess the current end-to-end AR process, including invoicing, collections, billing systems, and month-end close; identify structural gaps, inefficiencies, and risk points
• Design and implement a revamped AR process, including updated workflows, controls, and documentation that will outlast the interim term
• Bring in leading practices from prior roles to modernize how AR is run, balancing quick wins with durable, scalable process design
• Build the case for changes with Finance leadership and drive adoption across teams impacted by the new process

Invoicing & Billing Systems

• Own the end-to-end invoicing cycle, including generating and distributing monthly and ad hoc B2B invoices, validating accuracy, and processing adjustments and credits
• Maintain clean, reliable customer billing records aligned with contract terms and delivered services; identify opportunities to tighten controls
• Administer billing operations across Stripe and NetSuite, including customer accounts, payment methods, ACH/direct debit authorizations, payment links, refunds, credits, and account consolidations
• Serve as the senior escalation point for billing, payment, invoicing, and synchronization issues across Stripe, NetSuite, and Salesforce
• Lead Finance’s side of the Stripe–NetSuite connector project, partnering directly with Engineering on system integration

Collections

• Own the aging receivables portfolio end to end, setting the pace on proactive follow-up for overdue accounts
• Field customer payment inquiries and resolve billing disputes professionally, clearly, and with sound judgment
• Negotiate payment arrangements when appropriate, and use independent judgment on escalating higher-risk accounts to protect cash flow and minimize outstanding AR

Travel Platform Administration (Egencia)

• Oversee platform access and permissions in an SSO environment, stepping in for exceptions outside automated provisioning
• Support travelers with profile and permission questions, troubleshoot booking issues, and liaise with the vendor when needed

Month-End Close Support

• Reconcile AR balances, prepare supporting reports, and contribute accounting entries and audit documentation during month-end close with minimal oversight

Requirements

• 4–5 years of experience leading an AR or credit control process transformation, ideally within a multi-entity or multi-currency environment
• Significant, demonstrated experience in AR, collections, or B2B invoicing, including time in a manager or lead capacity
• Deep, hands-on NetSuite fluency is essential; strong working knowledge of Stripe is expected
• Confident, senior collaborator able to represent Finance with Sales, Development, and Legal leadership
• Ability to step into an ambiguous transition with minimal ramp-up
• Comfort diagnosing broken or outdated processes and building the case for change (not just running the process as-is)
• Proven ability to support external audit requests and prepare accounting entries and reconciliations during close with a high degree of independence
• Experience in healthcare, imaging, or another regulated industry is a plus, though not required

Compensation & Benefits

• Base salary range: $75,000–$85,000 in local currency, depending upon experience and geographic location
• 401(k) retirement savings plan for eligible employees; pre-tax contributions allowed; no company matching contributions
• Comprehensive benefits package including health, dental, vision, and mental health coverage
• Equal-opportunity employer; values diversity and does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Location

United States (must be legally authorized to work in the United States at the time of hire and must not require employer sponsorship for a work visa (current or future))

Hiring Process

As part of the hiring process, successful candidates will undergo a background check in compliance with applicable federal, provincial, and state rules.