A remote, full-time Accounts Receivable position is available to support patient financial services and maximize cash flow. This role involves phone-based communication and account management from home.
Responsibilities
Handle inbound and auto dialer phone calls to collect payments on patient accounts.
Maximize cash flow by ensuring accurate accounting of each member's balance due.
Assist patients in understanding pharmaceutical charges and resolve questions or concerns.
Document and execute account reconciliations, including adjustments and refunds.
Monitor and address payment errors and reversal reports weekly.