Accounts Receivable Specialist

Overview

This is a fully remote Accounts Receivable Specialist role.

The organization is a scientific and professional body representing a large community of psychologists, students, and affiliates primarily in the U.S. and Canada, with some international presence. Operating as a nonprofit entity with approximately 500 employees (including a companion organization), it provides professional and scientific support across psychology.

Responsibilities

• Process payments including lockbox, ACH, wire transfers, credit cards, and checks.
• Resolve unapplied cash, payment discrepancies, and account issues.
• Maintain accurate accounts receivable records and supporting documentation.
• Process customer refunds and account adjustments in line with policy.
• Perform remote deposits and review lockbox activity.
• Reconcile daily cash receipts with bank and accounts records.
• Prepare account reconciliations and support month-end and year-end closes.
• Generate and analyze accounts receivable reports.
• Review aging reports and assist in resolving outstanding balances.
• Ensure compliance with policies, accounting standards, and internal controls.
• Maintain confidentiality of financial and customer information.
• Support audit processes by providing required documentation.
• Respond professionally to inquiries from internal and external stakeholders.
• Collaborate with departments to resolve payment-related issues.
• Support events that require payment processing.
• Identify and recommend process improvements.
• Participate in system enhancements and automation initiatives.
• Assist with audit requests and ad hoc reporting as needed.

Requirements

• Associate’s degree in accounting, finance, business administration, or related field, or equivalent experience.
• Three to five years of experience in accounts receivable, cash application, or related financial operations.
• Experience handling high-volume financial transactions with strong attention to detail.
• Strong customer service skills and ability to manage confidential information.
• Advanced Microsoft Excel skills, including PivotTables and lookup functions.
• Proficiency with Microsoft Office Suite (Word, Outlook, Teams).
• Experience with accounting, ERP, or financial management systems.
• Preferred: experience with electronic payment platforms and lockbox processing.
• Reporting and data analysis tool experience is a plus.

Compensation & Benefits

• Pay range and compensation package: determined based on the candidate’s experience, skills, and other relevant factors.
• Remote work and flexible scheduling options.
• 401(k) plan with employer match up to 4%.
• Medical, dental, and vision insurance plans.
• Outpatient mental health benefit.
• Paid personal and vacation time plus 12 paid holidays.
• Family and Medical Leave.
• Tuition assistance.
• Employee Assistance Program.
• Short- and long-term disability insurance.

Location

Fully remote.