Accounts Receivable Specialist

Overview

This is a non-exempt remote Accounts Receivable Specialist role within the Finance/Accounting department. The position reports to the Accounts Receivable Supervisor and is responsible for managing client accounts and ensuring timely payment of invoices. Opportunities are available in any of the organization’s offices.

Responsibilities

• Communicate with clients regarding outstanding invoices and resolve payment discrepancies.
• Review aging reports and provide regular updates to management.
• Collaborate with attorneys, office administrators, and the billing team to resolve issues.
• Submit applicable write-offs with approval through the workflow portal.
• Maintain accurate and detailed notes on all client communications.
• Work with and escalate issues to management and the collection committee.
• Perform other duties as requested and assigned.

Requirements

• Strong client service approach and team orientation. Ability to speak effectively and respond to common inquiries or complaints from clients at all levels, as well as internal professional and support staff. Interpersonal communication skills to maintain effective relationships with partners, attorneys, clients, and staff, demonstrating responsiveness, diplomacy, and professionalism.
• Associate degree in Accounting, Finance, Business Administration, or a related field required; bachelor’s degree preferred. Minimum of three years of accounts receivable or collections experience required, including experience in a large law firm or comparable professional services environment. An equivalent combination of relevant education and experience may be considered.
• Demonstrated proficiency in Microsoft Office Suite, including Word and Outlook, with strong working knowledge of Excel. Knowledge of ARCS or other collections software is desirable. Familiarity with Elite or comparable law firm financial systems is highly desirable, and experience with e-Billing platforms such as Legal Tracker, CounselLink, or T360 is preferred. Proven aptitude to learn new software applications.
• General knowledge of accounting principles and internal control concepts. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply concepts such as fractions, percentages, ratios, probability, statistical inference, and proportions to practical situations.
• Demonstrated ability to multi-task and be detail-oriented with strong follow-up methods. Excellent organizational and planning skills with ability to prioritize multiple tasks and projects to meet deadlines. Ability to exercise discretion with confidential and sensitive information.

Compensation & Benefits

Compensation

• Expected annual salary range: $60,000–70,000
• Salary offered will be determined by factors including experience level, education, training, geographic location, and relevant skills.

Benefits

Comprehensive benefits program includes:

• Competitive salaries and a performance bonus program
• Group health, dental, and vision insurance
• Multiple plan options and various benefit levels
• Same-sex domestic partner coverage
• Pre-tax premiums
• Coverage beginning on the date of hire
• Group term life and accidental death and dismemberment insurance
• Voluntary supplemental group universal life insurance
• Voluntary accident insurance for employees and their families
• Long-term care insurance
• Short-term disability benefits
• Long-term disability benefits
• Pre-tax benefit programs, including dependent care, health care reimbursement, and transit or qualified parking benefits in most cities
• Retirement program, including a voluntary 401(k) plan

Location

Remote (non-exempt). Available in any of the organization’s offices.