Assistant Manager - Treasury CoE

Overview

The organization is seeking a talented and fluent French-speaking Credit Controller to join the team.

This is not a process-driven role. Success requires going beyond following up for payment, including strong negotiation skills, the ability to build rapport with difficult customers, and effective communication with customers in the UK and France.

Responsibilities

Cash Management

• Process requests to obtain information from banking institutions.
• Process wire transfers from Jones Lang LaSalle banks, as needed.
• Assist in maintaining the Legal Bank listing.
• Assist in maintaining bank files.

Customer Service & Issue Resolution

• Provide customer service for internal staff and clients.
• Assist clients and staff on bank services.
• Resolve issues and answer questions.

Collections & Stakeholder Support

• Navigate difficult conversations and handle complex queries.
• Assess risk.
• Maintain accurate records of chasing activities.
• Make recommendations to internal stakeholders.
• Work with site staff and the accountant as necessary to facilitate bank relationships for multiple clients.
• Prioritize work independently to meet deadlines.

Other Duties

• Perform any other duties and tasks assigned by the supervisor and manager.

Requirements

• Bachelor’s degree in finance, accounting, or a related field.
• Bank and/or Treasury Management experience.
• Proficient in Microsoft applications such as Excel and Outlook.
• Minimum 8 years of experience in treasury.
• Ability to work in a team and individually.
• Good attention to detail and strong organizational skills.
• Time management skills.
• Ability to work under pressure and to deadlines.
• Confident, responsible, and accountable.
• Demonstrated good oral and written communication skills.
• Flexibility to adjust completion of responsibilities as priorities change.

Preferred Qualifications

• Fluent French.
• Ability to communicate with a variety of customers in the UK and France.
• Demonstrated negotiation skills.
• Experience striking up rapport with challenging clients.

Compensation & Benefits

• Competitive pay and benefits package.
• Access to the organization’s Total Rewards Program.

Location

• Remote – Gurugram, HR

Scheduled Weekly Hours

• 40